Your boiler is currently running an automated sequence to remove trapped air from the system, which typically occurs after you first turn the power on or restart the unit.
This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.
Technical description: Air purge mode
What causes this fault?
This code appears because air has been detected within the boiler's internal heat exchanger or pipework, often following a period of inactivity or after the system has been drained and refilled. To protect the components from overheating, the boiler automatically enters a cycle to vent this trapped air. It is a protective measure rather than a breakdown, ensuring the water can circulate freely and safely through the appliance.
This is most common in autumn when homeowners turn their heating back on for the first time or after radiators have been bled in preparation for winter.
DIY fix possible
Wait for approximately 8 to 15 minutes for the automated cycle to complete naturally.Check that your radiator valves are open to help move air through the system.Monitor the boiler display; once the code disappears, normal operation should resume automatically.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Protect yourself from future repair bills
A boiler cover plan would cover faults like 2.C — no call-out fees, no surprises.
Affiliate links — we may earn a commission at no extra cost to you.