Worcester Bosch Greenstar CDi Compact Fault codes & diagnostics

302 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 28-36 kW 2012-present
GC Numbers 47-114-9247-114-9347-114-94
Download the Worcester Bosch Greenstar CDi Compact manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

This boiler uses indicator light combinations

Note which lights are on, off, or flashing and at what speed. Match the combination to the cards below. Do not reset until you have noted the pattern. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
31 Emergency 225 High 33 Medium 13 Low

All 302 documented codes

Tap any card for details

Blue indicator (2) will flash

Your boiler has stopped working because it cannot light a flame, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

Group 1, 1 flash

Your boiler is failing to light the flame, which means it cannot produce any heating or hot water for your home.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead
  • Control board

Related codes

Group 1, 2 flashes

Your boiler has detected that the flame inside has unexpectedly gone out while it was trying to run.

High Engineer only £150-350

Parts commonly replaced

  • Electrode/Ignition probe
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Group 1, 3 flashes

Your boiler is failing to detect the gas supply component, meaning it cannot safely ignite to provide heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

Group 1, 5 flashes

Your boiler has detected a potential internal gas leak or a sensor fault that prevents it from starting safely to protect your home.

Emergency Engineer only £200-450

Parts commonly replaced

  • Gas valve
  • Ionisation electrode
  • PCB

Related codes

Group 2, 6 flashes

Your boiler has detected a failure in its internal safety checks during startup and has safely shut itself down to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

Group 2, 7 flashes

Your boiler has detected that it is running much too hot and has automatically shut down to prevent damage or dangerous overheating.

High Engineer only £150-350

Parts commonly replaced

  • NTC Temperature Sensor
  • Primary Heat Exchanger
  • Central Heating Pump

Related codes

Group 2, 8 flashes

Your boiler has detected an internal overheating issue or a blocked exhaust and has shut itself off to prevent damage or safety hazards.

Emergency Engineer only £150-300

Parts commonly replaced

  • Safety Thermostat
  • Air Pressure Switch
  • Fan Assembly

Related codes

Group 2, 9 flashes

Your boiler has detected that the water returning to it is too hot, causing it to shut down to prevent damage to its internal parts.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Circulation Pump
  • Primary Heat Exchanger

Related codes

Showing 11–20 of 302
Group 2, 10 flashes

Your boiler has switched itself off because moving water inside the unit has become dangerously hot.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Pump
  • Diverter Valve

Related codes

9U

Your boiler's internal computer is failing to recognize a vital communication chip, which is preventing the heating system from operating safely.

High Engineer only £150-250

Parts commonly replaced

  • Code plug
  • HCM module
  • PCB

Related codes

10

Your boiler has automatically shut down because the water inside it has become dangerously hot and exceeded its safe operating temperature.

High Engineer only £150-300

Parts commonly replaced

  • NTC flow sensor
  • Primary heat exchanger
  • Pump

Related codes

12

Your boiler has detected an issue with the internal fan that pushes exhaust gases out, meaning it has safely shut itself down to prevent unsafe operation.

High Engineer only £250-400

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Flue ducting

Related codes

13

Your boiler has experienced a power interruption following an earlier internal safety shutdown, meaning it has now locked itself to prevent operation until a reset is performed.

High Engineer only £120-250

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Ignition lead
  • Wiring harness

Related codes

14

Your boiler has detected an internal computer error that has caused it to stop working for safety reasons.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board (PCB)
  • Wiring harness

Related codes

15

Your boiler has encountered an internal technical error that requires a professional to investigate and reset the system safely.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Gas valve

Related codes

20

Your boiler has lost the connection to the temperature control panel on your wall, so it does not know the room temperature and has stopped heating.

High Engineer only £120-250

Parts commonly replaced

  • FW 100 controller
  • Communication wiring

Related codes

21

Your boiler's wall-mounted heating controller is having trouble communicating with the temperature sensor, which may prevent your heating from turning on correctly.

Medium Engineer only £150-250

Parts commonly replaced

  • FW 100 Controller
  • Room temperature sensor
30

Your boiler is struggling to detect the outdoor temperature because the external sensor is either disconnected or faulty, but your heating and hot water should still work normally.

Low Engineer only £100-180

Parts commonly replaced

  • Outside temperature sensor

Related codes

Showing 21–30 of 302
40

Your boiler has detected that an electronic component inside the unit is either mismatched, loose, or failing to communicate correctly with the main control board.

High Engineer only £150-300

Parts commonly replaced

  • Coded plug
  • Printed circuit board (PCB)

Related codes

42

Your boiler's internal computer is struggling to identify its own configuration settings, which has caused it to stop working for your safety.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

43

Your boiler's computer has detected that a setting switch has been moved or become misaligned since it was first set up, causing it to stop operating for safety.

High Engineer only £120-250

Parts commonly replaced

  • Coding plug
  • Main control board

Related codes

53

Your boiler has detected that an internal sensor inside the casing has been moved or is not making proper contact, preventing it from heating your home safely.

High Engineer only £120-250

Parts commonly replaced

  • Collector sensor
  • Wiring harness

Related codes

54

Your boiler is struggling to heat your hot water tank to the high temperature required to keep the water supply hygienic.

Medium Engineer only £120-250

Parts commonly replaced

  • Solar temperature sensor
  • Disinfection pump
  • Control board

Related codes

100

Your boiler has developed a communication failure between its main internal control modules, causing it to stop operating correctly.

High Engineer only £200-400

Parts commonly replaced

  • Main PCB
  • ISM module
  • Wiring loom

Related codes

101

Your boiler has detected a faulty connection to a temperature sensor, which is preventing it from safely monitoring the water temperature.

High Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

102

Your boiler has lost communication with a sensor that monitors the internal water temperature, preventing it from heating your home or water safely.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

103

Your boiler is having trouble communicating with the heat sensor in your hot water cylinder, which may prevent your water from heating up correctly.

Medium Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

104

Your boiler is having trouble communicating with the heat sensor in your solar hot water tank, meaning it may struggle to efficiently use solar energy to heat your water.

Low Engineer only £120-220

Parts commonly replaced

  • Solar cylinder temperature sensor
  • NTC lead/wiring harness
Showing 31–40 of 302
117

Your boiler is having a communication problem with an attached thermostat or controller that it does not recognise.

High Engineer only £120-250

Parts commonly replaced

  • Smart thermostat
  • Wiring centre
  • Printed Circuit Board (PCB)

Related codes

118

Your boiler is struggling to communicate with its external controls, like your thermostat or timer, causing the system to stop functioning correctly.

High Engineer only £120-250

Parts commonly replaced

  • External thermostat
  • Boiler PCB
  • Wiring harness

Related codes

119

Your boiler is struggling to communicate correctly with a connected accessory, such as your thermostat or programmer, causing the system to stop working properly.

High Engineer only £120-250

Parts commonly replaced

  • External controls interface
  • PCB
  • Wiring loom

Related codes

121

Your boiler's solar water heating system is struggling because the water-circulating pump is physically stuck and unable to move fluid around the system.

Medium Engineer only £150-250

Parts commonly replaced

  • Solar circulation pump
  • Pump capacitor

Related codes

122

Your boiler is having trouble communicating with the sensor that measures the temperature of your hot water cylinder.

Medium Engineer only £120-220

Parts commonly replaced

  • Cylinder temperature sensor
  • Wiring harness

Related codes

123

Your boiler is confused because it is receiving an incorrect signal from a temperature sensor, which is preventing it from heating your water or home properly.

Medium Engineer only £120-200

Parts commonly replaced

  • Temperature sensor (NTC)
  • Wiring harness

Related codes

124

Your boiler has detected that two of its internal temperature monitoring cables have become swapped or disconnected, meaning it cannot accurately read how hot the water is.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

125

Your boiler is receiving an unusual signal from a temperature sensor, which has caused it to stop working for safety reasons.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness / Cable connection

Related codes

126

Your boiler's solar water heating system is currently unable to circulate fluid because the pump responsible for moving that heat is stuck.

Medium Engineer only £150-300

Parts commonly replaced

  • Solar circulation pump
  • Pump capacitor

Related codes

127

Your boiler is confused because it detects a temperature sensor in the wrong location, preventing it from heating your water correctly.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
  • PCB

Related codes

Showing 41–50 of 302
128

Your boiler has detected a communication error with a sensor responsible for monitoring water temperatures, causing it to shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
  • Printed Circuit Board (PCB)
131

Your boiler has detected a new smart control or accessory and is currently struggling to communicate with it, meaning it needs help to recognize the new connection.

Low DIY-safe £0-£120

What to check first

  1. Switch the boiler off at the mains power supply
  2. Wait for at least 60 seconds to allow the internal memory to reset
  3. Switch the power back on and wait for the boiler to automatically re-scan for connected devices

Parts commonly replaced

  • Intelligent Service Module (ISM)
  • Control PCB

Related codes

132

Your boiler has detected a new smart accessory or controller has been connected to its communication system and needs to be formally recognised.

Low DIY-safe

What to check first

  1. Ensure any recently installed thermostat or smart accessory is wired correctly
  2. Switch the boiler off at the fused spur for 60 seconds
  3. Turn the power back on to force the boiler to re-scan for connected devices

Related codes

133

Your boiler has stopped working because it cannot correctly detect the temperature of the water being circulated through your heating system.

High Engineer only £150-250

Parts commonly replaced

  • NTC Sensor
  • Wiring harness
  • PCB

Related codes

170

Your boiler is failing to communicate with its internal control system, which means it cannot safely ignite or regulate your heating and hot water.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • High Limit Control (HLC) sensor

Related codes

171

Your boiler's communication system has encountered a major internal error, meaning the main control board can no longer effectively talk to the heating components.

High Engineer only £200-400

Parts commonly replaced

  • Main control board
  • Wiring harness
  • High Limit Control (HLC) sensor

Related codes

207 / CE

Your boiler has lost the water pressure needed to run, meaning it has switched off to protect itself until the system is topped up.

High DIY-safe £0-£120

What to check first

  1. Locate the external filling loop, which is usually a flexible silver hose connected under your boiler.
  2. Open the valves at both ends of the hose to let water into the system while watching the pressure gauge.
  3. Stop when the needle reaches the green zone, typically between 1 and 1.5 bar, then ensure the valves are tightly closed.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor
210

Your boiler has detected an issue with the ventilation system that clears exhaust gases, so it has safely shut down to prevent any risk of fumes entering your home.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue gas thermostat
  • Air pressure switch
  • Fan assembly
  • Venturi

Related codes

210 / E9

Your boiler has detected an issue with its internal airflow or ventilation system and has temporarily shut itself down to ensure your safety.

Emergency Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue gas thermostat
  • Fan assembly
  • Venturi tube

Related codes

211

Your boiler has sensed that exhaust gases are not escaping properly and has shut down to prevent the buildup of dangerous fumes in your home.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue assembly
  • Thermal fuse
  • Heat exchanger seals

Related codes

Showing 51–60 of 302
213

Your boiler has detected that the water is not circulating properly, likely due to air trapped in the system or a blockage preventing smooth flow.

High DIY-safe £120-250

What to check first

  1. Check your boiler pressure gauge and ensure it is between 1.0 and 1.5 bar
  2. Bleed all radiators in your home to release any trapped air
  3. Check that all thermostatic radiator valves (TRVs) are fully open and not stuck

Parts commonly replaced

  • Central heating pump
  • Plate heat exchanger
  • Diverter valve

Related codes

213 / D4

Your boiler has detected that the water leaving it is much hotter than the water returning, suggesting a blockage or a problem with how water is circulating around your heating system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Plate-to-plate heat exchanger
  • System filter

Related codes

214

Your boiler has stopped working because the internal component responsible for pushing air through the system is failing to start.

High Engineer only £250-450

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

214 / C7

Your boiler has stopped working because the internal fan, which is responsible for safely venting exhaust gases, is failing to start.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

215

Your boiler has detected that the internal fan is spinning faster than it should, so it has safely shut down to prevent any risk.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

215 / C6

Your boiler has detected that the internal exhaust fan is spinning faster than it should for safety reasons, so it has automatically shut down to prevent potential issues.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

216

Your boiler is struggling to push out waste gases properly because its internal ventilation fan is not spinning fast enough.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Fan harness
  • PCB

Related codes

216 / C6

Your boiler has detected that the internal fan responsible for moving air is not spinning fast enough, causing the system to stop working to ensure safety.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

217

Your boiler is unable to clear out exhaust gases properly, so it has safely shut down to prevent any risk.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Venturi
  • Flue assembly

Related codes

217 / C7

Your boiler is unable to safely move air through its system, so it has shut down to prevent any unsafe conditions.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Venturi nozzle
  • Wiring harness

Related codes

Showing 61–70 of 302
218

Your boiler has detected that the water inside the system is getting much hotter than it should be and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature sensor
  • Primary flow switch
  • Pump
  • PCB

Related codes

218 / E5

Your boiler has detected that the water inside the system is getting dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger

Related codes

219

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • High limit thermostat
  • NTC thermistor
  • Pump
  • Plate heat exchanger

Related codes

219 / E9

Your boiler has detected that it is running too hot and has automatically shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Plate heat exchanger

Related codes

220

Your boiler has detected a faulty sensor reading, which has automatically shut the system down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

220 / E9

Your boiler has detected an electrical fault with a safety component, causing it to shut down to prevent potential overheating.

High Engineer only £150-250

Parts commonly replaced

  • Temperature sensor (NTC)
  • Wiring harness
  • PCB

Related codes

221

Your boiler has detected a disconnected or faulty internal temperature sensor, so it has shut down as a precaution to prevent the system from overheating.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

221 / E9

Your boiler has detected that a safety device is not plugged in correctly, causing it to shut down to prevent unsafe operation.

High Engineer only £120-250

Parts commonly replaced

  • Wiring harness
  • NTC thermistor sensor
  • Main control board

Related codes

222

Your boiler has detected an electrical fault in the part that measures the movement of water, which means it has safely shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

222 / E2

Your boiler is failing to detect the flow of water because an internal sensor is malfunctioning, which means it has safely shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

Showing 71–80 of 302
223

Your boiler has lost the signal from the part that monitors water flow, meaning it cannot safely trigger the heating or hot water to turn on.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

223 / E2

Your boiler has lost its connection to a sensor responsible for monitoring water movement, meaning it cannot safely start the heating or hot water process.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

224

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent any damage or danger.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Primary heat exchanger
  • Pump

Related codes

224 / E9

Your boiler has detected that it has become too hot and has automatically switched itself off to prevent any damage to the unit.

High Engineer only £120-250

Parts commonly replaced

  • High limit thermostat
  • Pump
  • Diverter valve
  • Heat exchanger thermistor

Related codes

225

Your boiler has detected that the water temperature is moving through the system unevenly, causing it to shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • NTC sensors
  • Heat exchanger
  • Pump

Related codes

227

Your boiler is trying to start but cannot detect a flame, so it has safely shut itself down to prevent gas from building up.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

227 / EA

Your boiler is failing to ignite because it cannot detect a flame, meaning your heating and hot water will not work.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

228

Your boiler has detected a signal that suggests it might still be running or has a sensor error before it has actually been told to start, so it has safely locked itself out to prevent a fault.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

228 / F7

Your boiler has detected an internal sensor reading that suggests it might behave unexpectedly if it tries to light, so it has stopped itself as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification probe
  • Printed Circuit Board (PCB)

Related codes

229

Your boiler has detected that the internal flame has gone out unexpectedly while it was trying to heat your water or home.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe
Showing 81–90 of 302
229 / EA

Your boiler has stopped because it cannot detect that the flame is lit, meaning it has safely shut down to prevent gas from building up.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

230

Your boiler is failing to detect a flame, which has caused it to shut down for safety reasons to prevent unburnt gas from building up.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Printed Circuit Board

Related codes

230 / EA

Your boiler has failed to ignite the gas safely and has shut itself down to prevent a potential hazard.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

231

Your boiler has detected a brief loss of electricity or a dip in power, causing it to shut down temporarily.

Medium DIY-safe £80-150

What to check first

  1. Check that your boiler's power supply switch is turned on
  2. Check your home's fuse box to ensure the boiler's circuit breaker has not tripped
  3. Press the reset button on the boiler's front panel to see if it restarts

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Power cable
  • Fused spur

Related codes

231 / FD

Your boiler has detected a disruption in its electrical supply, which has caused it to temporarily shut down the system.

High DIY-safe £100-250

What to check first

  1. Check that your boiler's power supply switch is turned on
  2. Identify and reset your boiler's circuit breaker in your home's consumer unit
  3. Press the 'Reset' button on the front of your boiler control panel

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • External power supply/fused spur

Related codes

232 / D3

Your boiler has been turned off by an external safety device, such as a thermostat, a service switch, or a smart heating controller.

Medium DIY-safe £80-150

What to check first

  1. Check if any nearby electrical isolation switches for the boiler have been turned off by accident.
  2. Ensure your central heating thermostat or smart home controller is set to 'on' and that the battery is not dead.
  3. Verify that any external security or safety cut-off switches in your home haven't been tripped.

Parts commonly replaced

  • External heating controller or thermostat
  • Wiring centre
  • Isolation switch

Related codes

233

Your boiler's main computer brain is having a communication error, meaning it cannot properly control the heating or hot water system.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

233 / 9U

Your boiler's main control unit is failing to communicate properly, which has caused the system to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • HCM (Heating Control Module)
  • Main PCB

Related codes

234

Your boiler has lost its connection to the component that controls the gas supply, meaning it cannot ignite to provide heat or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • Wiring harness

Related codes

234 / EA

Your boiler has stopped working because it cannot detect the internal connection needed to release gas to the burner.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • Wiring harness

Related codes

Showing 91–100 of 302
237 / C4

Your boiler has detected that the internal fan is not switching off as it should, which can cause the system to stop working properly.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

238

Your boiler's internal computer has encountered a critical system failure and can no longer safely control the unit.

High Engineer only £300-500

Parts commonly replaced

  • Control board (PCB)

Related codes

238 / F0

Your boiler's central electronic computer has encountered a critical internal failure and is no longer able to operate safely or reliably.

High Engineer only £300-450

Parts commonly replaced

  • Control board (PCB)

Related codes

238 F0

Your boiler's internal computer has encountered a critical failure and is no longer able to safely operate or manage its core functions.

High Engineer only £350-550

Parts commonly replaced

  • Control board (PCB)
  • Wiring harness

Related codes

239

Your boiler's internal computer has detected a potential electronic malfunction and has shut itself down as a safety precaution.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

239 / F0

Your boiler's internal computer has detected a potential communication error with its safety circuits and has shut down to prevent unsafe operation.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board (PCB)

Related codes

239 F0

Your boiler's computer has detected an internal safety conflict, causing it to lock itself down to prevent potential operation errors.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

240

Your boiler has detected a faulty connection to a temperature sensor that monitors the water returning to the system, causing it to stop working for your safety.

High Engineer only £150-250

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

240 / D1

Your boiler has detected a faulty reading from a temperature sensor that monitors the water returning to the system, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Return NTC sensor

Related codes

240 D1

Your boiler has detected an incorrect electrical reading from a temperature sensor, which is preventing it from heating your water correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • Return NTC Temperature Sensor
  • Wiring harness

Related codes

Showing 101–110 of 302
241

Your boiler has lost the signal from one of its internal temperature sensors, meaning it cannot currently tell how hot the water returning to it is.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC sensor
  • Wiring loom
241 / D1

Your boiler has lost its connection to a temperature sensor and is unable to accurately measure the water returning to it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness / sensor cable

Related codes

241 D1

Your boiler has lost the signal from one of its internal temperature sensors, causing it to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

242

Your boiler has detected an internal computer error that prevents it from starting safely, and it requires a professional engineer to reset or repair the main control board.

High Engineer only £250-450

Parts commonly replaced

  • Main control board
  • PCB

Related codes

256

Your boiler has detected an internal software or electronic fault that prevents it from starting safely.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

257

Your boiler's internal computer has encountered a critical error, meaning it can no longer safely control the system and will likely remain switched off.

High Engineer only £300-500

Parts commonly replaced

  • Main Control Board (PCB)

Related codes

257 / b7

Your boiler's main computer has detected a serious internal fault that requires a professional engineer to investigate.

High Engineer only £250-450

Parts commonly replaced

  • Control board (PCB)

Related codes

257 b7

Your boiler's main computer has encountered an internal fault and is unable to operate safely, meaning you currently have no heating or hot water.

High Engineer only £300-500

Parts commonly replaced

  • Main PCB (Printed Circuit Board)

Related codes

258

Your boiler has detected a critical internal software or electronic communication error and has safely shut itself down to prevent potential damage.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

259

Your boiler has detected an internal software or electronic control failure and has safely shut itself down to prevent further issues.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 111–120 of 302
261

Your boiler is failing to ignite the flame reliably, meaning it cannot produce heating or hot water at the moment.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

261 / EA

Your boiler is failing to ignite because it cannot detect a flame, likely due to a gas supply issue or a blockage in the ventilation system.

High Engineer only £150-350

Parts commonly replaced

  • Ignition lead
  • Electrodes
  • Gas valve
  • Condensate trap

Related codes

261 EA

Your boiler is failing to light the internal flame, which has caused it to stop working to keep your home safe.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap
  • PCB

Related codes

262

Your boiler has detected an internal software or communication error that is preventing it from operating safely.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

263

Your boiler has detected an internal computer error that prevents it from starting safely.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

264

Your boiler has detected that the air supply needed for safe combustion has been interrupted while it was running, causing it to shut down for safety.

High Engineer only £150-350

Parts commonly replaced

  • Fan
  • Air pressure switch
  • Flue assembly seals
  • Wiring harness

Related codes

264 / C1

Your boiler has detected that air cannot flow correctly through the system, so it has safely shut down to prevent any risk.

Emergency Engineer only £150-350

Parts commonly replaced

  • Fan unit
  • Flue assembly
  • Venturi
  • Air pressure switch

Related codes

264 C1

Your boiler has switched itself off because it has detected an issue with the air or exhaust flow required to safely burn gas.

Emergency Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue seal
  • Wiring harness

Related codes

265

Your boiler has temporarily stopped operating because it has detected an issue with the rate at which heat is moving through the system.

Medium Engineer only £120-250

Parts commonly replaced

  • System filter
  • Primary heat exchanger
  • Central heating pump
266

Your boiler is struggling to detect water movement, which suggests it cannot properly circulate heat to your radiators or taps.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Flow sensor
  • Printed Circuit Board

Related codes

Showing 121–130 of 302
266 / CE

Your boiler is struggling to confirm that water is successfully moving through the system, so it has safely shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Printed Circuit Board

Related codes

266 CE

Your boiler is struggling to detect water movement, which prevents it from heating up safely.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Diverter valve
267

Your boiler's computer system has detected an internal processing error and has shut down to prevent any unsafe operation.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

267 / F0

Your boiler's computer has experienced a momentary freeze or internal processing error and needs to be restarted to resume normal operation.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

267 F0

Your boiler's computer has become unresponsive and needs to restart itself to try and clear a temporary internal processing error.

Medium Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

269

Your boiler is struggling to light because it is detecting an issue with the ignition process, causing it to lock itself out for safety.

High Engineer only £150-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

269 / EA

Your boiler is failing to light the flame or stay lit, causing it to stop trying after several unsuccessful attempts.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap
  • PCB

Related codes

269 EA

Your boiler is failing to light because it cannot detect a flame, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

271

Your boiler has detected that the water temperature is changing too drastically between two different points, causing it to shut down to prevent potential damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC sensors
  • Primary heat exchanger
  • Circulation pump

Related codes

271 / D4

Your boiler has detected that water is heating up or moving through the system unevenly, leading it to shut down to prevent potential overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensors
  • Central Heating Pump
  • Diverter Valve

Related codes

Showing 131–140 of 302
271 D4

Your boiler has detected that the water is getting much hotter in one part of the system than another, so it has safely shut itself down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature sensors
  • Primary heat exchanger
  • Central heating pump

Related codes

272

Your boiler has detected an internal electronic error that is preventing it from starting up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

272 / F0

Your boiler's computer is experiencing a major internal communication failure and cannot safely continue normal operation.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

272 F0

Your boiler's computer has encountered a critical internal processing error and has shut itself down as a safety precaution.

High Engineer only £200-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

273

Your boiler has detected that the internal fan was running when it should have been switched off, suggesting a potential communication issue with the control board.

Medium Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fan unit

Related codes

276

Your boiler has detected that the water inside it has become dangerously hot and has temporarily shut itself down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter Valve
  • Heat Exchanger

Related codes

276 / E9

Your boiler has detected that the water inside it has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump

Related codes

276 E9

Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger

Related codes

277

Your boiler has detected that it is getting too hot and has automatically paused to prevent damage, but it requires professional attention to identify why it isn't cooling down properly.

High Engineer only £120-300

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Plate heat exchanger
  • Primary flow switch

Related codes

277 / E9

Your boiler has detected that the water inside it has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Primary flow sensor
  • Heat exchanger
  • Pump
  • Circulation valve

Related codes

Showing 141–150 of 302
277 E9

Your boiler has detected that the water inside it has become dangerously hot and has automatically shut down to prevent damage or safety issues.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Primary Heat Exchanger
  • Pump
  • Diverter Valve

Related codes

278

Your boiler has detected a failure during its internal safety startup check and will not fire up to prevent any potential risks.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flow and Return sensors
  • Wiring harness

Related codes

278 / F0

Your boiler is struggling because it cannot verify that its internal safety sensors are working correctly, causing it to shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

278 F0

Your boiler's computer has detected an internal communication error between its sensors, meaning it cannot safely regulate its temperature and has shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness
  • Temperature sensor

Related codes

279

Your boiler's computer is struggling to read internal sensor data correctly, which prevents it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

279 / F0

Your boiler's computer is having trouble reading its internal sensors, which is causing it to shut down for safety because it cannot accurately monitor temperatures.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

279 F0

Your boiler's computer is struggling to read internal sensor data correctly, which prevents it from operating safely or consistently.

High Engineer only £250-450

Parts commonly replaced

  • Main control board (Printed Circuit Board)
  • Wiring harness
280

Your boiler is struggling to restart because it is having trouble clearing out gases from its internal safety cycle.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Ignition Lead/Electrode

Related codes

280 / F0

Your boiler has detected an internal timing issue and is preventing itself from firing to protect the system.

Medium Engineer only £150-300

Parts commonly replaced

  • Main printed circuit board
  • Wiring harness

Related codes

280 F0

Your boiler has detected that it is restarting too frequently and is temporarily holding off to protect its internal parts from excessive wear.

Medium Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board
  • NTC sensor
  • Flow switch

Related codes

Showing 151–160 of 302
281

Your boiler is struggling because the internal water pump is either jammed or air is trapped inside the system, preventing water from circulating properly.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Automatic air vent

Related codes

281 / A1

Your boiler's water circulation pump is struggling to move water, often because it is jammed or trapped air is blocking the flow.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Automatic air vent

Related codes

281 A1

Your boiler is struggling because the internal pump that moves water around your heaters has seized or is struggling to push water through the pipes.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Pump head

Related codes

282

Your boiler has detected that the internal water pump is not running as expected, which prevents hot water from circulating through your radiators or taps.

High Engineer only £250-450

Parts commonly replaced

  • Circulation pump
  • Pump harness
  • PCB

Related codes

282 / H5

Your boiler has detected that the water pump is not running as expected, which means it cannot circulate heat from the boiler to your radiators or taps.

High Engineer only £200-400

Parts commonly replaced

  • Central heating pump
  • Wiring harness
  • Printed Circuit Board

Related codes

282 H5

Your boiler has detected that the water pump responsible for circulating heat is not responding, which is preventing your heating and hot water from working.

High Engineer only £250-450

Parts commonly replaced

  • Central heating pump
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

285

Your boiler has detected that the water returning to it is dangerously hot and has temporarily switched itself off to prevent system damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • System filter
  • Heat exchanger
  • NTC return sensor
285 / E9

Your boiler has detected that the water returning to it is much too hot, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger

Related codes

285 E9

Your boiler has detected that the water returning to it is dangerously hot, causing it to shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Return Temperature Sensor
  • Pump
  • Primary Heat Exchanger

Related codes

286

Your boiler has detected that the water returning from your radiators is hotter than it should be, causing the system to temporarily shut down to prevent overheating.

Medium Engineer only £120-250

Parts commonly replaced

  • Return temperature sensor
  • Central heating pump
  • System filter

Related codes

Showing 161–170 of 302
286 / D1

Your boiler is detecting that the water returning from your radiators is hotter than it should be, causing it to pause heating to prevent overheating.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • PCB

Related codes

286 D1

Your boiler has detected that the water returning from your radiators and pipes is hotter than it should be, suggesting the system is struggling to regulate its temperature.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC Return Temperature Sensor
  • Pump
  • Diverter Valve

Related codes

287

Your boiler has detected an issue with the sensor that confirms the burner flame is lit, preventing it from safely starting up.

High Engineer only £150-250

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • PCB

Related codes

287 / F0

Your boiler has detected an electrical problem with the sensor that checks if the flame is burning correctly, so it has shut down as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • PCB

Related codes

287 F0

Your boiler has detected an electrical fault in the part responsible for sensing the flame, which prevents it from safely igniting.

High Engineer only £150-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)
288

Your boiler's internal computer has lost contact with the sensor that measures how much water is inside the system, so it has shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

288 / CF

Your boiler is struggling to detect the water pressure inside the system because the sensor is either unplugged or has a faulty electrical connection.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
288 CF

Your boiler is struggling to read its own internal water levels because there is a loose wire or a faulty connection involving the sensor that checks the system pressure.

High Engineer only £120-220

Parts commonly replaced

  • Pressure sensor
  • Wiring harness
289

Your boiler has lost its connection to the sensor that monitors internal water pressure, so it has safely shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

289 / CF

Your boiler's internal sensor that detects water pressure has lost its connection or has developed a wiring fault, preventing it from knowing if the system pressure is safe to operate.

High Engineer only £120-220

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
Showing 171–180 of 302
289 CF

Your boiler's internal computer has lost its connection to the component that monitors water pressure, so it has safely shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
290

Your boiler's electronic control system is experiencing an internal error, preventing it from accurately reading its own internal settings.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

290 / F0

Your boiler's internal computer has flagged a failure in its ability to read data from electronic sensors, preventing it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)

Related codes

290 F0

Your boiler’s internal computer is struggling to read data from its sensors, which has caused it to stop working to keep your home safe.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

305

Your boiler is temporarily pausing to prevent damage because it has been switching on and off too frequently for your hot water.

Low DIY-safe

What to check first

  1. Wait 10-15 minutes for the anti-cycle countdown to complete
  2. Ensure hot water taps are fully closed
  3. Check for dripping taps that may be triggering the boiler

Parts commonly replaced

  • NTC sensor
  • DHW flow switch
  • Primary heat exchanger

Related codes

306

Your boiler has detected a signal that it is still burning gas even though it has already switched itself off, which is a safety concern that requires an immediate check.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Printed circuit board

Related codes

306 / FA

Your boiler is continuing to detect a flame even after it should have turned off, indicating a safety sensor or valve fault.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame sensing electrode

Related codes

306 FA

Your boiler has detected a flame signal even though it has commanded the burner to turn off, indicating it cannot safely confirm the fire has gone out.

Emergency Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ionisation Electrode
  • Gas Valve

Related codes

307

Your boiler's water pump is failing to move water around the system, meaning your heating and hot water will not function.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump

Related codes

316

Your boiler has detected that the exhaust gases are getting too hot, so it has safely shut itself down to prevent any damage.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • NTC thermistor

Related codes

Showing 181–190 of 302
316 / E9

Your boiler has detected that the exhaust gases leaving the unit are hotter than they should be and has shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Primary NTC sensor

Related codes

316 E9

Your boiler has detected that it is running at a higher temperature than it should be and has shut itself down as a safety precaution to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Primary heat exchanger
  • Pump

Related codes

317

Your boiler has detected an electrical fault with the sensor that monitors the temperature of the gases leaving your flue, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

317 / A3

Your boiler has detected a faulty connection in the system that checks the temperature of the gases leaving your flue, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
317 A3

Your boiler has detected an electrical fault with the internal sensor that monitors the safety of the exhaust gasses, causing it to automatically shut down to prevent unsafe operation.

Emergency Engineer only £150-250

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness
318

Your boiler has stopped working because it cannot communicate with the sensor that monitors the temperature of the gases leaving your flue.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

318 / E9

Your boiler has detected that a key safety sensor measuring temperature inside the flue is currently not sending a signal, causing the boiler to shut down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

318 E9

Your boiler has lost its connection to a safety sensor that monitors the temperature of burned gases, so it has safely shut down to prevent potential overheating.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

323

Your boiler's internal computer parts are struggling to talk to each other, causing the system to stop working as a precaution.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

323 / A8

Your boiler's internal control computer has lost its connection, preventing it from processing commands and operating your heating or hot water correctly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 191–200 of 302
323 A8

Your boiler has lost the ability for its internal parts to 'talk' to each other, so it has shut down as a precaution to prevent operating incorrectly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
325

Your boiler is struggling to accurately measure the temperature of the water it is heating for your taps and shower because a sensor is loose or disconnected.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor
  • Wiring harness

Related codes

326

Your boiler is having trouble sensing the temperature of your hot water cylinder, which means it may struggle to provide consistent hot water.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW cylinder temperature sensor
  • Wiring harness

Related codes

327

Your boiler is not starting because the button used to restart the system is stuck or experiencing an electrical fault.

High Engineer only £120-250

Parts commonly replaced

  • Control unit
  • PCB
  • Reset button module

Related codes

328

Your boiler's main computer control panel has detected an internal communication failure and has locked itself down for safety.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)
329

Your boiler is unable to detect that water is moving through the system, so it has stopped working to protect itself from overheating.

High Engineer only £150-300

Parts commonly replaced

  • Central Heating Pump
  • Flow Sensor
  • Wiring Harness

Related codes

329 / CE

Your boiler is struggling to detect the movement of water needed to heat your home, which has caused it to stop working for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • Printed Circuit Board (PCB)

Related codes

329 CE

Your boiler has detected that the water inside isn't moving correctly, so it has shut down to prevent damage to its internal parts.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Pressure sensor
  • Diverter valve

Related codes

332

Your boiler has automatically shut down because internal parts have become dangerously hot, likely due to a lack of water flow.

Emergency Engineer only £180-350

Parts commonly replaced

  • NTC sensor
  • Primary heat exchanger
  • Circulating pump

Related codes

332 / E5

Your boiler has detected that the water inside it has become dangerously hot and has shut itself down to prevent damage or safety issues.

Emergency Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger

Related codes

Showing 201–210 of 302
332 E5

Your boiler has detected that it is overheating significantly and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger

Related codes

333

Your boiler is temporarily preventing itself from firing up because it cannot detect water moving through the heating system as expected.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Diverter valve

Related codes

338

Your boiler has repeatedly tried to start but failed to detect water movement, so it has locked itself out to prevent internal damage.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Heat exchanger
338 / F0

Your boiler is struggling to keep the water moving properly, so it keeps turning itself off and on to protect itself from overheating.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Diverter valve
  • Flow sensor
  • Primary heat exchanger

Related codes

338 F0

Your boiler is repeatedly trying to start up its flame but failing to detect that water is circulating through the system, causing it to lock itself to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter valve
  • Flow sensor

Related codes

341

Your boiler is shutting down because the water inside is heating up much faster than it can be moved around your home's radiators.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

341 / D4

Your boiler is overheating because it cannot move the hot water away from the heat exchanger quickly enough.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

341 D4

Your boiler is overheating because the water inside cannot circulate fast enough to move the heat away, so the system has safely shut itself down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • System filter
  • Diverter valve
  • NTC sensors

Related codes

342

Your boiler is overheating while trying to heat your water and has switched itself off as a safety precaution.

High Engineer only £180-350

Parts commonly replaced

  • Diverter valve
  • Plate-to-plate heat exchanger
  • NTC sensor

Related codes

342 / D4

Your boiler is struggling to process the heat it is generating, causing the water temperature to climb much faster than it should.

High Engineer only £180-350

Parts commonly replaced

  • Diverter valve
  • Heat exchanger
  • NTC thermistor sensor
Showing 211–220 of 302
342 D4

Your boiler has detected that the water inside is heating up much faster than it is supposed to, which often means there is not enough water flowing through the system to carry the heat away properly.

High Engineer only £150-300

Parts commonly replaced

  • Plate-to-plate heat exchanger
  • Diverter valve
  • Central heating pump

Related codes

343

Your boiler has detected that the exhaust gases are getting too hot while the water inside the heating system is staying cold, suggesting a problem with how the boiler transfers heat.

High Engineer only £150-350

Parts commonly replaced

  • Primary heat exchanger
  • NTC thermistor sensor
  • Pump

Related codes

343 / ED

Your boiler has detected that the exhaust gases are getting hotter than the water it is actually heating, which suggests a blockage or a faulty temperature sensor.

High Engineer only £150-350

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Main printed circuit board

Related codes

343 ED

Your boiler has detected that the exhaust gases are becoming dangerously hot while the water it is meant to be heating remains cold, forcing it to shut down to prevent damage or overheating.

High Engineer only £180-350

Parts commonly replaced

  • Primary heat exchanger
  • NTC temperature sensors
  • Pump
344

Your boiler has detected that the exhaust gases are becoming dangerously hot while the water inside the unit remains cold, suggesting a blockage or a failure in the heat transfer process.

Emergency Engineer only £180-350

Parts commonly replaced

  • Heat exchanger
  • NTC sensor
  • Pump

Related codes

344 / ED

Your boiler has detected that the exhaust gases are getting much hotter than the water it is trying to heat, suggesting an internal circulation issue.

High Engineer only £150-350

Parts commonly replaced

  • Plate-to-plate heat exchanger
  • Diverter valve
  • Primary heat exchanger

Related codes

344 ED

Your boiler has detected that the exhaust gases are heating up abnormally while the water inside the system remains cold, suggesting a blockage or a failure in how the boiler transfers heat.

High Engineer only £150-350

Parts commonly replaced

  • Primary Heat Exchanger
  • NTC Sensor
  • Pump
345

Your boiler has started up but cannot detect the water circulating through the system, meaning it is currently unable to heat your home or provide hot water.

High Engineer only £180-350

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • Diverter valve
  • PCB

Related codes

345 / EF

Your boiler has detected that the water inside the system is not getting hotter after the flame lights up, so it has safely shut itself down.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve cartridge
  • Flow sensor
345 EF

Your boiler has detected that no heat is being transferred into your radiators or hot water pipes even though the system is trying to fire up.

High Engineer only £180-350

Parts commonly replaced

  • Circulation pump
  • Diverter valve
  • NTC temperature sensors

Related codes

Showing 221–230 of 302
346

Your boiler is overheating because the temperature of the gases escaping through the flue is rising much faster than it should, causing the system to shut down for safety.

Emergency Engineer only £180-350

Parts commonly replaced

  • Heat exchanger
  • Flue gas temperature sensor
  • Pump

Related codes

346 / EC

Your boiler has detected that the temperature of the gases leaving the unit is rising too quickly, so it has safely shut itself down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Heat exchanger
  • Pump

Related codes

346 EC

Your boiler has detected that the temperature of the exhaust fumes is rising too quickly, so it has shut itself down to prevent damage or overheating.

High Engineer only £150-350

Parts commonly replaced

  • NTC temperature sensor
  • Primary heat exchanger
  • Pump

Related codes

347

Your boiler has detected that the water returning from your radiators is hotter than the water leaving the boiler, which is physically impossible and indicates a sensor error.

Medium Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

347 / E3

Your boiler has detected that hot water is flowing in the wrong direction or returning too hot, suggesting a blockage or a pump issue that is preventing the system from heating your home properly.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • System filter
  • NTC temperature sensors

Related codes

347 E3

Your boiler has detected that hot water is flowing back into the system in the wrong direction or at an incorrect temperature, preventing it from heating your home properly.

High Engineer only £150-350

Parts commonly replaced

  • NTC sensor
  • Flow/Return thermistor
  • Pump
  • Diverter valve
348

Your boiler has detected that the water inside the system is becoming dangerously hot, so it has safely shut itself down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump

Related codes

348 / EE

Your boiler has detected that the water inside the system is becoming dangerously hot and has shut itself down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Primary heat exchanger
  • Pump

Related codes

348 EE

Your boiler has detected that the water inside the system is getting much hotter than it should be, so it has shut down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump
349

Your boiler is struggling because it cannot move the hot water away from the burner fast enough, suggesting a blockage or a failure in the internal pump system.

High Engineer only £250-450

Parts commonly replaced

  • Central heating pump
  • Plate-to-plate heat exchanger
  • Diverter valve

Related codes

Showing 231–240 of 302
349 / EF

Your boiler has detected that it is heating up or cooling down much faster than expected while running at its lowest setting, which typically indicates a blockage or a failure in how water is flowing through the system.

High Engineer only £150-350

Parts commonly replaced

  • Plate-to-plate heat exchanger
  • Diverter valve
  • Central heating pump

Related codes

349 EF

Your boiler is struggling to circulate water effectively, as it senses a significant temperature difference between the water leaving and returning to the unit despite running at its lowest power.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

350

Your boiler's sensor is incorrectly reading the flow of water, which is preventing it from safely starting up your heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

350 / E2

Your boiler has detected an electrical fault with the sensor that tracks the flow of water, meaning it cannot safely start your heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

350 E2

Your boiler is failing to detect the flow of water because of a faulty electrical connection or sensor, which prevents it from providing heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

351

Your boiler has lost the signal from the sensor that monitors the flow of water, meaning it has safely shut down because it cannot confirm water is moving through the system.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness
  • PCB

Related codes

353 --

Your boiler has automatically locked itself out temporarily because it has been running non-stop for too long, but it will reset itself and start working again shortly.

Low DIY-safe

What to check first

  1. Wait patiently for approximately 20 minutes
  2. Ensure your thermostat settings are not requesting heat constantly
  3. Do not attempt to open the boiler casing
354

The boiler's digital memory has lost the settings that tell it how much pressure it should maintain, causing it to stop working for safety reasons.

High Engineer only £120-200

Parts commonly replaced

  • Printed Circuit Board (PCB)
359

Your boiler has detected that the water coming out of your hot tap is hotter than it should be, so it has safely shut down to prevent scalding.

High Engineer only £150-250

Parts commonly replaced

  • DHW NTC sensor
  • DHW heat exchanger
  • Diverter valve

Related codes

364

Your boiler has detected an issue with the internal safety seal of the gas supply system and has shut down to prevent any unsafe operation.

Emergency Engineer only £200-400

Parts commonly replaced

  • Gas valve assembly
  • Main PCB

Related codes

Showing 241–250 of 302
364 / FA

Your boiler has detected an internal safety issue with the gas control valve, meaning it cannot confirm that the gas supply is shutting off correctly when the boiler stops.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • PCB

Related codes

364 FA

Your boiler has detected that a safety valve responsible for controlling gas flow is not closing correctly, so it has safely shut itself down to prevent a potential gas leak.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

365

Your boiler has detected a safety concern with its internal gas control system and has shut itself down to prevent any risk.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • PCB

Related codes

365 / Fb

Your boiler has detected a potential issue with its internal gas supply system during its safety self-check, meaning it will remain locked out to prevent unsafe operation.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Gas valve harness

Related codes

365 Fb

Your boiler has detected an internal safety issue with the gas control mechanism and has automatically shut down to prevent the fuel supply from operating incorrectly.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
373

Your boiler has detected that it is overheating repeatedly and has locked itself down for safety to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Central Heating Pump
  • Plate Heat Exchanger

Related codes

373 / 8C

Your boiler has detected that it is overheating repeatedly and has locked itself down for safety to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Primary heat exchanger
  • Central heating pump
  • Diverter valve

Related codes

373 8C

Your boiler has detected that it is getting too hot too often and has safely locked itself to prevent internal damage.

High Engineer only £150-300

Parts commonly replaced

  • Primary Heat Exchanger
  • Pump
  • NTC Temperature Sensors

Related codes

374

Your boiler has detected that the flame is repeatedly going out unexpectedly, so it has locked itself for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve

Related codes

374 / 8C

Your boiler has repeatedly failed to maintain a flame and has locked itself down for safety reasons to prevent gas from building up.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Printed Circuit Board (PCB)

Related codes

Showing 251–260 of 302
374 8C

Your boiler has detected repeated issues with maintaining its flame during operation, so it has locked itself for safety to ensure it does not attempt to fire incorrectly.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

375

Your boiler is having trouble reading the temperature of the incoming cold water, which may prevent it from providing consistent hot water.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW NTC Sensor
  • Wiring harness

Related codes

375 / E4

Your boiler is having trouble reading the temperature of the incoming cold water, which may cause your hot water to fluctuate in temperature or not heat up correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

375 E4

Your boiler is having trouble detecting the temperature of the incoming cold water supply due to a faulty electrical connection or sensor.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW inlet NTC thermistor
  • Wiring harness
376

Your boiler is having trouble detecting the temperature of the water entering the system, which may affect how quickly your taps get hot.

Low Engineer only £120-200

Parts commonly replaced

  • NTC Sensor
  • Wiring harness

Related codes

376 / E4

Your boiler is having trouble detecting the temperature of the water entering the system, which prevents the hot water preheat feature from working correctly.

Low Engineer only £120-200

Parts commonly replaced

  • DHW Inlet NTC Sensor
  • Wiring harness

Related codes

376 E4

Your boiler is having trouble sensing the temperature of the incoming cold water, which may prevent the preheat function from working correctly.

Low Engineer only £120-200

Parts commonly replaced

  • DHW Temperature Sensor
  • Wiring harness
380

Your boiler is receiving water that is already hotter than the temperature you have set for your taps and shower, which is confusing the system.

Medium Engineer only £150-300

Parts commonly replaced

  • DHW Temperature Sensor
  • Diverter Valve
800

Your boiler has lost communication with the weather sensor outside your home, so it is using a default setting to ensure you still have heating and hot water.

Low Engineer only £120-200

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring harness

Related codes

800 / CC

Your boiler is struggling to detect the outside temperature, meaning it cannot automatically adjust your heating settings based on the weather.

Low Engineer only £120-220

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring loom
Showing 261–270 of 302
800 CC

Your boiler is struggling because it cannot read the temperature outside, so it is using default settings to keep your home warm.

Low Engineer only £120-200

Parts commonly replaced

  • External weather compensation sensor
  • Wiring loom
808

Your boiler is struggling to accurately measure the temperature of your hot water, which means it may fail to provide a consistent hot shower or tap supply.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC Sensor

Related codes

808 / A7

Your boiler is struggling to accurately measure the temperature of the water used for your taps and shower, which means you may experience inconsistent hot water.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC sensor

Related codes

808 A7

Your boiler is struggling to accurately measure the temperature of your hot water, which means it may fail to provide hot water to your taps or shower.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor

Related codes

810

Your boiler is currently unable to provide hot water to your taps and showers.

High Engineer only £180-350

Parts commonly replaced

  • Diverter Valve
  • Diverter Valve Actuator Motor
828

Your boiler is struggling to accurately read its own internal water pressure, which means it has safely shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
A1

Your boiler is struggling to move water because there is air trapped in the system or the water pressure has dropped too low.

High DIY-safe £80-250

What to check first

  1. Check the pressure gauge and top up the system to 1.5 bar using the filling link
  2. Gently bleed air from your radiators using a radiator key
  3. Press the reset button on the boiler control panel

Parts commonly replaced

  • Internal circulation pump
  • Automatic air vent
  • Expansion vessel

Related codes

A1 281

Your boiler has detected that water is not circulating properly, likely because the system pressure is too low or there is trapped air preventing the pump from working correctly.

High DIY-safe £120-250

What to check first

  1. Check the pressure gauge on the front of the boiler; if it is below 1 bar, you need to top it up using the filling loop.
  2. Once the pressure is between 1 and 1.5 bar, switch the boiler off at the fused spur for 30 seconds and then turn it back on to reset.
  3. If the error persists after repressurizing, ensure all radiator valves are fully open to allow water to circulate.

Parts commonly replaced

  • Central heating pump
  • Pressure relief valve
  • Pressure sensor
A7

Your boiler has lost the ability to measure the temperature of your hot water properly, which usually means your taps will only run stone cold or may fluctuate wildly in temperature.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Sensor
  • Connecting Wiring Harness

Related codes

A8

Your boiler has lost its connection with the thermostat, meaning they are no longer speaking to each other to control your heating.

High DIY-safe £60-220

What to check first

  1. Check if your thermostat batteries need replacing
  2. Ensure the thermostat is within range and has no obstructions
  3. Turn the power to the boiler off and back on to restart the connection

Parts commonly replaced

  • Thermostat batteries
  • Wireless receiver
  • Room thermostat unit

Related codes

Showing 271–280 of 302
b1

Your boiler’s internal computer has lost contact with a small identification chip that tells it how to operate correctly.

High Engineer only £120-350

Parts commonly replaced

  • HCM Code Plug
  • Print Circuit Board (PCB)

Related codes

b7

Your boiler's internal computer has encountered a critical failure and can no longer control the heating system, meaning the unit will not operate.

High Engineer only £250-450

Parts commonly replaced

  • Control Board
  • PCB

Related codes

C1

Your boiler has detected that the internal fan responsible for clearing exhaust gases has stopped working, so it has safely shut itself down to prevent carbon monoxide buildup.

Emergency Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

C1 264

Your boiler has detected that the internal fan responsible for venting exhaust gases has stopped working, so it has safely shut itself down to prevent any unsafe operation.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

C4

Your boiler has detected an issue with its internal airflow system that may have caused it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue assembly seals

Related codes

C4 273

Your boiler has detected that the internal exhaust fan has been running non-stop for a full day, which can lead to parts wearing out or overheating.

Medium Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fan assembly
  • Wiring harness

Related codes

C6

Your boiler has detected that the internal fan is spinning too fast, causing the system to shut down for safety.

High Engineer only £250-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

C7

Your boiler has switched itself off because it cannot pull enough air through to safely burn the gas, so it will not provide any heat or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Venturi assembly

Related codes

D1

Your boiler has detected a faulty reading from a temperature sensor, which is preventing it from heating your water properly.

High Engineer only £150-250

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness
D1 240

Your boiler has stopped working because it is unable to accurately measure the temperature of the water returning from your radiators due to a faulty sensor signal.

High Engineer only £150-250

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

Showing 281–290 of 302
D4

Your boiler has detected that the water temperature is changing too quickly or unevenly between different parts of the system, so it has safely shut itself down as a precaution.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensors
  • Pump
  • Heat exchanger

Related codes

D4 271

Your boiler has detected that the water temperature is varying significantly between its internal sensors, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Central Heating Pump
  • Plate Heat Exchanger
E2

Your boiler has detected a faulty internal temperature sensor, which means it cannot accurately measure how hot the water is and has stopped running for safety.

High Engineer only £90-160

Parts commonly replaced

  • Flow NTC thermistor
  • Connecting lead/wiring harness

Related codes

E5

Your boiler has automatically shut down because it has overheated to a dangerous level, likely due to a circulation problem or a faulty internal sensor.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Pump
  • Diverter Valve

Related codes

E9

Your boiler is overheating because the water inside is heating up too quickly, causing the system to shut down temporarily for safety.

High DIY-safe £100-£350

What to check first

  1. Check that your boiler pressure gauge is between 1 and 1.5 bar
  2. Ensure all radiator valves are fully open particularly the lockshield valves
  3. Inspect the condensate pipe for signs of freezing if the weather is very cold

Parts commonly replaced

  • Central heating pump
  • Main heat exchanger (flushing)
  • Flow/Return thermistors

Related codes

E9 219

Your boiler has detected that it is dangerously hot and has automatically shut down to prevent damage or safety risks.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter valve
  • Heat exchanger
  • NTC sensor

Related codes

E9 224

Your boiler has detected that the temperature of the exhaust gases leaving the unit is too high, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas overheat thermostat
  • Heat exchanger
  • NTC sensor

Related codes

EA

Your boiler has stopped working because it cannot detect a flame, meaning there is likely a disruption to the gas supply or an issue with the ignition process.

High DIY-safe £100-£350

What to check first

  1. Check that your gas meter is in credit and the gas emergency control valve is open.
  2. Check if other gas appliances, like a cooker, are working to confirm gas supply.
  3. Press the 'Reset' button on the boiler control panel for five seconds to restart the ignition sequence.
  4. During freezing weather, check that the white plastic condensate pipe outside is not frozen or blocked.

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

EA 227

Your boiler is trying to start but cannot detect a flame, so it has shut itself down as a safety precaution.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)
EF

Your boiler has detected that the water temperature is rising far too quickly for the amount of gas being used, which suggests water is struggling to circulate properly.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Plate heat exchanger
  • Primary flow sensor

Related codes

Showing 291–300 of 302
EF 349

Your boiler has detected that your radiators are not absorbing enough heat, or your water is struggling to circulate through the system correctly.

Medium Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

F0

Your boiler's internal computer has encountered a critical electronic glitch that is preventing it from running safely.

High DIY-safe £280-450

What to check first

  1. Locate the 'Reset' button on the front control panel
  2. Press and hold the button for 5 seconds, then release
  3. Wait up to 10 minutes to see if the boiler restarts and the error clears

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F0 237-239

Your boiler’s internal computer is experiencing a communication error and has safely shut down to prevent further damage.

High Engineer only £180-350

Parts commonly replaced

  • Main control board (PCB)
F7

Your boiler thinks there is still a flame burning even though it has commanded the system to turn off, causing it to shut down for safety.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Flame sensing lead
  • PCB (Printed Circuit Board)

Related codes

F7 228

Your boiler has detected heat or a flame inside the unit before it has actually been told to start, so it has safely locked itself down to prevent a potential hazard.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Printed circuit board (PCB)

Related codes

FA

Your boiler thinks it still sees a flame even though it has commanded the gas to turn off, which is a safety conflict.

Emergency Engineer only £120-350

Parts commonly replaced

  • Gas Valve
  • Ionisation Lead
  • Printed Circuit Board (PCB)

Related codes

FA 306

Your boiler has detected a flame signal when it should be switched off, which means the safety system has locked out the unit to prevent it from operating until it is checked by a professional.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

FA 364

Your boiler has detected a potential issue with the internal gas valve, which prevents it from starting to ensure your home remains safe.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • PCB

Related codes

Fb

Your boiler has detected that a safety component responsible for gas control is not operating as expected, so it has shut itself down to ensure your safety.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board

Related codes

Fb 365

Your boiler has detected an issue with the internal gas valve and has safely shut itself down to prevent any potential risks.

Emergency Engineer only £250-400

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Showing 301–302 of 302
Fd

Your boiler's reset button has been pressed incorrectly or held down for too long, causing a temporary communication error.

Low DIY-safe

What to check first

  1. Press the reset button again firmly once.
  2. Wait up to 30 seconds for the display to clear.
  3. Restart the boiler using the power switch if the code persists.

Related codes

FD 231

Your boiler has detected a brief power cut or a loose electrical connection, causing it to momentarily lose its settings.

Medium DIY-safe £90-180

What to check first

  1. Locate the power switch or fused spur supplying the boiler.
  2. Switch it off and wait for 60 seconds.
  3. Switch it back on and press the 'Reset' button on the boiler's control panel.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fused spur connection

Related codes

58 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

Red LED five flash sequence Diagnostic Your boiler is currently running in a manual testing mode at its maximum power, which is likely a temporary setting used by an engineer during a service. Red LED two flash sequence Diagnostic Your boiler has been manually set to run at its lowest possible power level, usually because a technician is performing a service or safety check. 1.A Diagnostic Your boiler is temporarily running at its maximum power level, which is usually a normal setting used by engineers during testing or after a reset. 1.C Diagnostic Your boiler is struggling to pump water around your home correctly because it cannot find the right speed setting for your heating system. 1.d Diagnostic Your boiler has detected that the internal pump is not rotating at the correct speed to circulate water through your heating system. 1.E Diagnostic Your boiler's internal pump is detecting a communication error or is set to the wrong operating mode, meaning it cannot circulate water properly. 2.b Diagnostic Your boiler has sensed that the water inside is getting too hot too quickly and has shut down as a safety precaution. 2.C Diagnostic Your boiler is currently running an automated sequence to remove trapped air from the system, which typically occurs after you first turn the power on or restart the unit. 3.b Diagnostic Your boiler is taking a short, programmed rest to prevent itself from switching on and off too frequently, which helps protect the internal components from unnecessary wear. 3.C Diagnostic Your boiler is heating up too quickly and has paused itself to prevent over-heating, which often suggests there is a problem with the water circulating through the system. 3.E Diagnostic Your boiler is struggling to provide hot water because it is overheating and shutting down too quickly during its operation cycle. 3.F Diagnostic Your boiler has detected an error while turning off the burner after you used your hot water taps, which may prevent it from firing up again. 5.A Diagnostic Your boiler is simply reminding you that its annual service is now due, and it does not indicate a breakdown or a safety fault. 8.C Status Your boiler has detected an internal communication error between its electronic control components and is unable to start for safety reasons. 8.E Diagnostic Your boiler's internal memory has encountered an error and has reverted to its factory default settings, meaning it needs reconfiguring to work with your heating system. 8E Diagnostic Your boiler is currently resetting itself to its original factory settings, which is a normal process usually triggered during maintenance or setup. 9.E Diagnostic Your boiler is struggling to detect when you turn on a hot tap, meaning you might have inconsistent or no hot water. 9.F Diagnostic Your boiler's internal pump is running longer than it should after the heating has switched off, which often indicates a communication error or a trapped signal. 56 Diagnostic Your boiler's water circulation pump has been accidentally locked into a manual setting, preventing the system from automatically controlling the flow of hot water. 200 Status Your boiler is currently operating normally and is in the process of heating your radiators. 201 Status Your boiler is currently operating normally as it heats up your hot water for taps and showers. 202 Status Your boiler is temporarily pausing its heating cycle to prevent excessive wear and tear on the burner. 203 Status Your boiler is currently in a temporary holding state while it waits for a signal from your thermostat or hot water tap to start heating. 204 Status Your boiler is temporarily pausing because the water inside it has already reached the temperature you requested. 205 Status Your boiler is struggling to clear exhaust gases before igniting, so it has paused its startup process to keep your home safe. 207 Status Your boiler has stopped working because the water pressure inside your heating system has dropped too low to operate safely. 208 Status Your boiler is currently locked in a testing mode used by engineers to check the flue system, which prevents it from heating your home normally. 212 Status Your boiler is shutting down because it detects that your heating water is heating up far too quickly, which usually points to a poor flow through the system. 232 Status Your boiler has stopped working because an external safety device, such as a fire emergency shut-off switch or an external timer, has been triggered and is cutting off power or signal to the unit. 237 Status Your boiler's fan is running constantly even when it should be off, which usually indicates that the system is trying to clear out internal air or has detected a sensor error. 260 Status Your boiler has successfully lit the flame, but the water inside is not heating up as expected. 268 Diagnostic Your boiler has accidentally entered a special technician-only mode used for testing parts, which stops it from heating your home normally. 270 Status Your boiler is currently resetting or performing its initial startup sequence, which typically happens when power is first restored after a shutdown. 273 / C4 Diagnostic Your boiler has detected airflow when it shouldn't be there, which has caused it to lock itself down as a safety precaution. 273 C4 Diagnostic Your boiler has detected that the fan or exhaust system is operating incorrectly or persistently when it should be idle. 274 Status Your boiler has detected that it is still sensing a flame even when it should be turned off, which may indicate a build-up of residue or a sensitive sensor. 283 Status Your boiler is currently going through its normal ignition sequence to fire up and provide heat or hot water. 284 Status Your boiler is currently checking its internal safety systems before it begins the ignition process to heat your home. 308 Status Your boiler is struggling because there is air trapped inside the pump rather than water, which stops it from circulating heat effectively. 309 Status Your boiler is currently performing a normal operational cycle by heating both your radiators and your hot water tank at the same time. 310 Status Your boiler's internal control system is struggling to communicate with its main circuit board, which has caused the unit to stop functioning. 311 Status Your boiler's electronic control unit has identified an internal software or configuration error that has caused it to lock itself to prevent damage. 312 Status Your boiler's internal airflow fan is struggling to spin correctly, which is preventing it from safely operating. 313 Status Your boiler has detected an internal communication error between its main control components, causing it to shut down for safety. 314 Status Your boiler has lost power while trying to resolve a safety shutdown, which has confused its internal computer. This is usually triggered by a power cut or a loose connection. 315 Status Your boiler is struggling because it cannot detect enough water flowing through its system to safely produce heat. 321 Status Your boiler has detected an issue during its internal safety check of the exhaust system and has stopped working to prevent unsafe operation. 322 Status Your boiler's internal computer is experiencing a communication error, meaning it has stopped operating safely to prevent further electrical issues. 324 Status Your boiler is currently unable to sense the temperature of your hot water, which means it has stopped providing hot water to your taps and showers. 357 Status Your boiler is currently running an automated self-clearing process to remove trapped air from its internal system, which will finish on its own in about two minutes. 358 Status Your boiler is struggling to switch between heating your radiators and heating your hot water because a small internal component has become temporarily stuck. 372 Status Your boiler is temporarily pausing your heating as a safety precaution because it is becoming too hot and needs a short moment to cool down. SE Diagnostic Your boiler is simply displaying a reminder that its annual service is due soon or is now overdue. t1 Diagnostic Your boiler is currently trying to light its internal pilot flame and will continue making a clicking sound for up to 30 seconds to get the process started. t2 Diagnostic Your boiler is currently running an internal self-test on its air extraction fan to ensure it is working correctly, which is a normal automated process. t3 Diagnostic Your boiler is currently performing a routine check to ensure the water pump is working correctly before it starts heating your home. t4 Diagnostic Your boiler is currently running a background self-test to ensure the internal component that switches between heating your radiators and heating your hot water is working correctly. t6 Diagnostic Your boiler is performing a routine internal safety check on the component that detects the flame, but it has identified a fault in its ability to monitor this safely.

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