Worcester Bosch Greenstar CDi Compact Fault codes & diagnostics

394 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 28-36 kW 2012-present
GC Numbers 47-114-9247-114-9347-114-94

This boiler uses indicator light combinations

Note which lights are on, off, or flashing and at what speed. Match the combination to the cards below. Do not reset until you have noted the pattern. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
27 Emergency 258 High 50 Medium 59 Low

All 394 documented codes

Tap any card for details

Blue indicator (2) will flash

Your boiler has stopped working because it cannot light a flame, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

Group 1, 1 flash

Your boiler is failing to light the flame, which means it cannot produce any heating or hot water for your home.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead
  • Control board

Related codes

Group 1, 2 flashes

Your boiler has detected that the flame inside has unexpectedly gone out while it was trying to run.

High Engineer only £150-350

Parts commonly replaced

  • Electrode/Ignition probe
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Group 1, 3 flashes

Your boiler is failing to detect the gas supply component, meaning it cannot safely ignite to provide heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

Group 1, 5 flashes

Your boiler has detected a potential internal gas leak or a sensor fault that prevents it from starting safely to protect your home.

Emergency Engineer only £200-450

Parts commonly replaced

  • Gas valve
  • Ionisation electrode
  • PCB

Related codes

Group 2, 6 flashes

Your boiler has detected a failure in its internal safety checks during startup and has safely shut itself down to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

Group 2, 7 flashes

Your boiler has detected that it is running much too hot and has automatically shut down to prevent damage or dangerous overheating.

High Engineer only £150-350

Parts commonly replaced

  • NTC Temperature Sensor
  • Primary Heat Exchanger
  • Central Heating Pump

Related codes

Group 2, 8 flashes

Your boiler has detected an internal overheating issue or a blocked exhaust and has shut itself off to prevent damage or safety hazards.

Emergency Engineer only £150-300

Parts commonly replaced

  • Safety Thermostat
  • Air Pressure Switch
  • Fan Assembly

Related codes

Group 2, 9 flashes

Your boiler has detected that the water returning to it is too hot, causing it to shut down to prevent damage to its internal parts.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Circulation Pump
  • Primary Heat Exchanger

Related codes

Showing 11–20 of 394
Group 2, 10 flashes

Your boiler has switched itself off because moving water inside the unit has become dangerously hot.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Pump
  • Diverter Valve

Related codes

Red LED five flash sequence

Your boiler is currently running in a manual testing mode at its maximum power, which is likely a temporary setting used by an engineer during a service.

Low Engineer only £80-120
1.A

Your boiler is temporarily running at its maximum power level, which is usually a normal setting used by engineers during testing or after a reset.

Low DIY-safe £0-80

What to check first

  1. Check if the chimney sweep or service mode button has been pressed
  2. Press the Reset button to return the boiler to normal operation
  3. Observe the display to see if the code clears automatically after a few minutes

Parts commonly replaced

  • None (Adjustment only)
  • Control Board (rare)
1.b

Your boiler is currently running at its maximum power level to provide hot water and this code is often just an operational status indicator rather than a breakdown.

Low DIY-safe £0-120

What to check first

  1. Check if any hot water taps are fully turned on and close them
  2. Press the Reset button once to clear the display if the code persists
  3. Monitor the boiler to see if the code disappears after hot water use ends

Parts commonly replaced

  • No parts usually required
  • Diverter valve
  • Flow sensor

Related codes

1.C

Your boiler is struggling to pump water around your home correctly because it cannot find the right speed setting for your heating system.

High Engineer only £250-450

Parts commonly replaced

  • Internal Circulation Pump
  • Main PCB

Related codes

1.d

Your boiler has detected that the internal pump is not rotating at the correct speed to circulate water through your heating system.

High Engineer only £220-450

Parts commonly replaced

  • Circulating Pump
  • Internal Pump Cable
  • Main PCB

Related codes

1.E

Your boiler's internal pump is detecting a communication error or is set to the wrong operating mode, meaning it cannot circulate water properly.

High Engineer only £180-350

Parts commonly replaced

  • Circulating Pump
  • Internal Wiring Harness
  • Main PCB

Related codes

2.b

Your boiler has sensed that the water inside is getting too hot too quickly and has shut down as a safety precaution.

High DIY-safe £120-£350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure the boiler pressure is between 1 and 1.5 bar on the gauge
  3. Check if the pump is making a humming sound, which might suggest it is stuck

Parts commonly replaced

  • Circulating pump
  • Flow temperature sensor (NTC)
  • Main heat exchanger (flushing)

Related codes

2.C

Your boiler is currently running an automated sequence to remove trapped air from the system, which typically occurs after you first turn the power on or restart the unit.

Low DIY-safe

What to check first

  1. Wait for approximately 8 to 15 minutes for the automated cycle to complete naturally.
  2. Check that your radiator valves are open to help move air through the system.
  3. Monitor the boiler display; once the code disappears, normal operation should resume automatically.
Showing 21–30 of 394
2.F

Your boiler is in a normal operating mode, likely a service mode or a temporary state where it is monitoring its internal temperature sensors.

Low DIY-safe £0-120

What to check first

  1. Check if the boiler is set to a specific service or chimney sweep mode
  2. Press the 'Reset' button to clear the temporary status
  3. Wait 15 minutes to see if the status clears itself during normal operation

Parts commonly replaced

  • None
  • Flow/Return Thermistor

Related codes

3.b

Your boiler is taking a short, programmed rest to prevent itself from switching on and off too frequently, which helps protect the internal components from unnecessary wear.

Low DIY-safe

What to check first

  1. Wait for 15 to 30 minutes as the boiler will likely restart automatically once the cooling period ends.
  2. Check that your room thermostat is turned up higher than the current room temperature.
  3. Ensure all radiator valves are fully open to allow heat to move away from the boiler more quickly.

Related codes

3.C

Your boiler is heating up too quickly and has paused itself to prevent over-heating, which often suggests there is a problem with the water circulating through the system.

Medium DIY-safe £100-250

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure your system pressure is between 1 and 1.5 bar on the gauge
  3. Bleed all radiators to remove trapped air

Parts commonly replaced

  • Circulation Pump
  • Central Heating Filter (Cleaning)
  • Flow/Return Thermistors

Related codes

3.E

Your boiler is struggling to provide hot water because it is overheating and shutting down too quickly during its operation cycle.

High Engineer only £120-350

Parts commonly replaced

  • Domestic Hot Water Heat Exchanger
  • DHW Temperature Sensor
  • Flow Turbine

Related codes

3.F

Your boiler has detected an error while turning off the burner after you used your hot water taps, which may prevent it from firing up again.

Medium Engineer only £120-£280

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Diverter Valve
  • External Sensor

Related codes

4.F

Your boiler is performing a routine automatic cleaning and filling cycle of its internal drainage system, which is a normal process and not actually a fault.

Low DIY-safe

What to check first

  1. Wait approximately 15 to 20 minutes for the cycle to complete automatically.
  2. Do not cycle the power or reset the boiler during this time.
  3. The boiler will return to normal operation and heat the home once the cycle finishes.

Related codes

5.A

Your boiler is simply reminding you that its annual service is now due, and it does not indicate a breakdown or a safety fault.

Low DIY-safe £80-120

What to check first

  1. Press and hold the 'Reset' button for approximately five seconds.
  2. The display should clear and return to the standard temperature output.
  3. Contact a Gas Safe registered engineer to book your annual maintenance service.

Parts commonly replaced

  • None (Software reset only)

Related codes

5.b

Your boiler's fan is running longer than it should after the heating has turned off, which is usually a sign of a communication error between internal components.

Medium Engineer only £100-£350

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

6.A

Your boiler has failed to ignite properly, meaning it cannot create a flame to provide heating or hot water.

High DIY-safe £100-£350

What to check first

  1. Check if other gas appliances, like a hob, are working to ensure gas supply is active.
  2. Inspect the condensate pipe outside for signs of freezing if the weather is very cold.
  3. Press the 'Reset' button on the boiler control panel for five seconds.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Sense Electrode
  • Spark Lead

Related codes

6.d

Your boiler has detected an issue with the sensor that tracks the flow of hot water, which may cause your hot water to stay cold or run inconsistently.

High Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) Flow Turbine
  • Flow Sensor Cable
  • Main PCB

Related codes

Showing 31–40 of 394
6.E

Your boiler is having trouble communicating with the internal clock or plug-in timer, preventing it from knowing when to turn on.

High DIY-safe £100-240

What to check first

  1. Check that the plug-in timer or programmer is firmly pushed into the boiler fascia
  2. Reset the boiler by holding the reset button for five seconds
  3. Ensure any external room thermostats have fresh batteries and are calling for heat

Parts commonly replaced

  • Internal plug-in timer
  • External programmer
  • Wiring harness

Related codes

8.A

Your boiler's internal computer has lost its identity because the memory chip is either loose or failing.

High Engineer only £180-450

Parts commonly replaced

  • Code Plug
  • Printed Circuit Board (PCB)

Related codes

8.b

Your boiler's internal configuration chip has been disconnected or is not being recognised correctly by the control board.

High Engineer only £100-280

Parts commonly replaced

  • HCM Code Plug
  • Printed Circuit Board (PCB)

Related codes

8.C

Your boiler has detected an internal communication error between its electronic control components and is unable to start for safety reasons.

High Engineer only £180-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal Wiring Harness
  • Control Box Assembly

Related codes

8.d

Your boiler has detected an internal electronics communication error, which has caused it to stop working for safety.

High Engineer only £250-£550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Wiring Harness

Related codes

8.E

Your boiler's internal memory has encountered an error and has reverted to its factory default settings, meaning it needs reconfiguring to work with your heating system.

High Engineer only £100-£350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Code Plug

Related codes

8.F

Your boiler has detected a flame when there shouldn't be one, which usually means a internal component is stuck or damaged.

Emergency Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Ignition Lead

Related codes

9.A

Your boiler's control panel has been set to stay on permanently, which means it isn't following your usual heating schedule or thermostat settings.

Low DIY-safe

What to check first

  1. Locate the main control dial on the front of the boiler.
  2. Turn the dial away from the maximum 'permanent on' setting to a lower number or your desired temperature.
  3. Check your external thermostat or programmer to ensure it is now back in control of the heating.
9.b

Your boiler's fan is not spinning at the correct speed, which prevents the system from safely starting the combustion process.

High Engineer only £250-£450

Parts commonly replaced

  • Fan Assembly
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

Showing 41–50 of 394
9.C

Your boiler is displaying its current power level because a technician is likely testing the system or a specific testing mode has been left on.

Low DIY-safe £0-80

What to check first

  1. Press the Reset button once to clear the display
  2. Ensure the chimney sweep or service mode switch has not been accidentally activated
  3. Turn the power off and back on at the fused spur if the code persists

Related codes

9.d

Your boiler is failing to start because the internal fan is not spinning at the speed required to clear waste gases.

High Engineer only £180-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

9.E

Your boiler is struggling to detect when you turn on a hot tap, meaning you might have inconsistent or no hot water.

High Engineer only £120-£250

Parts commonly replaced

  • Flow Turbine
  • Diverter Valve
  • Main PCB

Related codes

9.F

Your boiler's internal pump is running longer than it should after the heating has switched off, which often indicates a communication error or a trapped signal.

Low DIY-safe £100-£350

What to check first

  1. Locate the reset button on the front control panel
  2. Press and hold the reset button for five seconds
  3. Wait for the boiler to restart and check if the code clears

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Circulating Pump

Related codes

9A

Your boiler has stopped working because the internal pump that moves water around your heating system has become stuck or failed.

High Engineer only £220-450

Parts commonly replaced

  • Central Heating Pump
  • Pump Head
  • Printed Circuit Board (PCB)

Related codes

9U

Your boiler's internal computer is failing to recognize a vital communication chip, which is preventing the heating system from operating safely.

High Engineer only £150-250

Parts commonly replaced

  • Code plug
  • HCM module
  • PCB

Related codes

10

Your boiler has automatically shut down because the water inside it has become dangerously hot and exceeded its safe operating temperature.

High Engineer only £150-300

Parts commonly replaced

  • NTC flow sensor
  • Primary heat exchanger
  • Pump

Related codes

12

Your boiler has detected an issue with the internal fan that pushes exhaust gases out, meaning it has safely shut itself down to prevent unsafe operation.

High Engineer only £250-400

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Flue ducting

Related codes

13

Your boiler has experienced a power interruption following an earlier internal safety shutdown, meaning it has now locked itself to prevent operation until a reset is performed.

High Engineer only £120-250

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Ignition lead
  • Wiring harness

Related codes

14

Your boiler has detected an internal computer error that has caused it to stop working for safety reasons.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board (PCB)
  • Wiring harness

Related codes

Showing 51–60 of 394
15

Your boiler has encountered an internal technical error that requires a professional to investigate and reset the system safely.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Gas valve

Related codes

203

Your boiler is currently in a temporary holding state while it waits for a signal from your thermostat or hot water tap to start heating.

Low Engineer only
204

Your boiler is temporarily pausing because the water inside it has already reached the temperature you requested.

Low DIY-safe

What to check first

  1. Check that at least two radiator valves are fully open
  2. Ensure the room thermostat is turned up high enough
  3. Wait for the boiler to return to normal operation automatically
  4. If the code persists, check that the pump is not seized

Parts commonly replaced

  • NTC Temperature Sensor
  • Main Heat Exchanger

Related codes

205

Your boiler is struggling to clear the gases from your last attempt to heat up and is holding back until it can breathe properly.

High Engineer only £150-300

Parts commonly replaced

  • Fan
  • Air pressure switch
  • Venturi
  • Flue seal

Related codes

207 / CE

Your boiler has lost the water pressure needed to run, meaning it has switched off to protect itself until the system is topped up.

High DIY-safe £0-£120

What to check first

  1. Locate the external filling loop, which is usually a flexible silver hose connected under your boiler.
  2. Open the valves at both ends of the hose to let water into the system while watching the pressure gauge.
  3. Stop when the needle reaches the green zone, typically between 1 and 1.5 bar, then ensure the valves are tightly closed.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor
208

Your boiler is currently locked in a testing mode used by engineers to check the flue system, which prevents it from heating your home normally.

High Engineer only £100-200

Parts commonly replaced

  • Flue limit switch
  • PCB
  • Wiring harness
210 / E9

Your boiler has detected an issue with its internal airflow or ventilation system and has temporarily shut itself down to ensure your safety.

Emergency Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue gas thermostat
  • Fan assembly
  • Venturi tube

Related codes

Showing 61–70 of 394
211

Your boiler has sensed that exhaust gases are not escaping properly and has shut down to prevent the buildup of dangerous fumes in your home.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue assembly
  • Thermal fuse
  • Heat exchanger seals

Related codes

212

Your boiler is shutting down because it detects that your heating water is heating up far too quickly, which usually points to a poor flow through the system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Plate heat exchanger
  • Diverter valve

Related codes

213

Your boiler has detected that the water is not circulating properly, likely due to air trapped in the system or a blockage preventing smooth flow.

High DIY-safe £120-250

What to check first

  1. Check your boiler pressure gauge and ensure it is between 1.0 and 1.5 bar
  2. Bleed all radiators in your home to release any trapped air
  3. Check that all thermostatic radiator valves (TRVs) are fully open and not stuck

Parts commonly replaced

  • Central heating pump
  • Plate heat exchanger
  • Diverter valve

Related codes

213 / D4

Your boiler has detected that the water leaving it is much hotter than the water returning, suggesting a blockage or a problem with how water is circulating around your heating system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Plate-to-plate heat exchanger
  • System filter

Related codes

214 / C7

Your boiler has stopped working because the internal fan, which is responsible for safely venting exhaust gases, is failing to start.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

215 / C6

Your boiler has detected that the internal exhaust fan is spinning faster than it should for safety reasons, so it has automatically shut down to prevent potential issues.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

216 / C6

Your boiler has detected that the internal fan responsible for moving air is not spinning fast enough, causing the system to stop working to ensure safety.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

217 / C7

Your boiler is unable to safely move air through its system, so it has shut down to prevent any unsafe conditions.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Venturi nozzle
  • Wiring harness

Related codes

218 / E5

Your boiler has detected that the water inside the system is getting dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger

Related codes

219 / E9

Your boiler has detected that it is running too hot and has automatically shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Plate heat exchanger

Related codes

Showing 71–80 of 394
220

Your boiler has detected a faulty sensor reading, which has automatically shut the system down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness

Related codes

220 / E9

Your boiler has detected an electrical fault with a safety component, causing it to shut down to prevent potential overheating.

High Engineer only £150-250

Parts commonly replaced

  • Temperature sensor (NTC)
  • Wiring harness
  • PCB

Related codes

221

Your boiler has detected a disconnected or faulty internal temperature sensor, so it has shut down as a precaution to prevent the system from overheating.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

221 / E9

Your boiler has detected that a safety device is not plugged in correctly, causing it to shut down to prevent unsafe operation.

High Engineer only £120-250

Parts commonly replaced

  • Wiring harness
  • NTC thermistor sensor
  • Main control board

Related codes

222 / E2

Your boiler is failing to detect the flow of water because an internal sensor is malfunctioning, which means it has safely shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

223 / E2

Your boiler has lost its connection to a sensor responsible for monitoring water movement, meaning it cannot safely start the heating or hot water process.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

224

Your boiler has detected that it is getting too hot and has automatically switched itself off to prevent any damage or danger.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Primary heat exchanger
  • Pump

Related codes

224 / E9

Your boiler has detected that it has become too hot and has automatically switched itself off to prevent any damage to the unit.

High Engineer only £120-250

Parts commonly replaced

  • High limit thermostat
  • Pump
  • Diverter valve
  • Heat exchanger thermistor

Related codes

225

Your boiler has detected that the water temperature is moving through the system unevenly, causing it to shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • NTC sensors
  • Heat exchanger
  • Pump

Related codes

227 / EA

Your boiler is failing to ignite because it cannot detect a flame, meaning your heating and hot water will not work.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Showing 81–90 of 394
228 / F7

Your boiler has detected an internal sensor reading that suggests it might behave unexpectedly if it tries to light, so it has stopped itself as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification probe
  • Printed Circuit Board (PCB)

Related codes

229

Your boiler has detected that the internal flame has gone out unexpectedly while it was trying to heat your water or home.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe
229 / EA

Your boiler has stopped because it cannot detect that the flame is lit, meaning it has safely shut down to prevent gas from building up.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

230 / EA

Your boiler has failed to ignite the gas safely and has shut itself down to prevent a potential hazard.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

231 / FD

Your boiler has detected a disruption in its electrical supply, which has caused it to temporarily shut down the system.

High DIY-safe £100-250

What to check first

  1. Check that your boiler's power supply switch is turned on
  2. Identify and reset your boiler's circuit breaker in your home's consumer unit
  3. Press the 'Reset' button on the front of your boiler control panel

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • External power supply/fused spur

Related codes

232 / D3

Your boiler has been turned off by an external safety device, such as a thermostat, a service switch, or a smart heating controller.

Medium DIY-safe £80-150

What to check first

  1. Check if any nearby electrical isolation switches for the boiler have been turned off by accident.
  2. Ensure your central heating thermostat or smart home controller is set to 'on' and that the battery is not dead.
  3. Verify that any external security or safety cut-off switches in your home haven't been tripped.

Parts commonly replaced

  • External heating controller or thermostat
  • Wiring centre
  • Isolation switch

Related codes

233 / 9U

Your boiler's main control unit is failing to communicate properly, which has caused the system to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • HCM (Heating Control Module)
  • Main PCB

Related codes

234

Your boiler has lost its connection to the component that controls the gas supply, meaning it cannot ignite to provide heat or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • Wiring harness

Related codes

234 / EA

Your boiler has stopped working because it cannot detect the internal connection needed to release gas to the burner.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • Wiring harness

Related codes

237 / C4

Your boiler has detected that the internal fan is not switching off as it should, which can cause the system to stop working properly.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

Showing 91–100 of 394
238 / F0

Your boiler's central electronic computer has encountered a critical internal failure and is no longer able to operate safely or reliably.

High Engineer only £300-450

Parts commonly replaced

  • Control board (PCB)

Related codes

238 F0

Your boiler's internal computer has encountered a critical failure and is no longer able to safely operate or manage its core functions.

High Engineer only £350-550

Parts commonly replaced

  • Control board (PCB)
  • Wiring harness

Related codes

239 / F0

Your boiler's internal computer has detected a potential communication error with its safety circuits and has shut down to prevent unsafe operation.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board (PCB)

Related codes

239 F0

Your boiler's computer has detected an internal safety conflict, causing it to lock itself down to prevent potential operation errors.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

240 / D1

Your boiler has detected a faulty reading from a temperature sensor that monitors the water returning to the system, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Return NTC sensor

Related codes

240 D1

Your boiler has detected an incorrect electrical reading from a temperature sensor, which is preventing it from heating your water correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • Return NTC Temperature Sensor
  • Wiring harness

Related codes

241

Your boiler has lost the signal from one of its internal temperature sensors, meaning it cannot currently tell how hot the water returning to it is.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC sensor
  • Wiring loom
241 / D1

Your boiler has lost its connection to a temperature sensor and is unable to accurately measure the water returning to it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness / sensor cable

Related codes

241 D1

Your boiler has lost the signal from one of its internal temperature sensors, causing it to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

242 F0

Your boiler has detected a serious internal computer error that prevents it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
Showing 101–110 of 394
242 to 256 / F0

Your boiler has detected an internal computer error that prevents it from starting safely.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

256 324

Your boiler has lost the ability to accurately measure the temperature of the water being heated for your taps and shower, so it has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water NTC sensor

Related codes

257 / b7

Your boiler's main computer has detected a serious internal fault that requires a professional engineer to investigate.

High Engineer only £250-450

Parts commonly replaced

  • Control board (PCB)

Related codes

257 b7

Your boiler's main computer has encountered an internal fault and is unable to operate safely, meaning you currently have no heating or hot water.

High Engineer only £300-500

Parts commonly replaced

  • Main PCB (Printed Circuit Board)

Related codes

258 & 259 / F0

Your boiler has detected an internal software or electronic communication failure that prevents it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board (PCB)
  • Wiring Harness

Related codes

258 F0

Your boiler has detected a serious internal system error that prevents it from operating safely.

High Engineer only £250-500

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

259 327

Your boiler's reset button is either physically jammed or there is an electrical fault, preventing it from functioning correctly.

High Engineer only £150-250

Parts commonly replaced

  • User interface/display PCB
  • Wiring harness

Related codes

260

Your boiler has successfully lit the flame, but the water inside is not heating up as expected.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve
  • Heat exchanger

Related codes

261

Your boiler is failing to ignite the flame reliably, meaning it cannot produce heating or hot water at the moment.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board

Related codes

261 / EA

Your boiler is failing to ignite because it cannot detect a flame, likely due to a gas supply issue or a blockage in the ventilation system.

High Engineer only £150-350

Parts commonly replaced

  • Ignition lead
  • Electrodes
  • Gas valve
  • Condensate trap

Related codes

Showing 111–120 of 394
261 EA

Your boiler is failing to light the internal flame, which has caused it to stop working to keep your home safe.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap
  • PCB

Related codes

262 & 263 / F0

Your boiler has detected a critical internal electronic failure and requires an expert engineer to diagnose and resolve.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

262 & 263 F0

Your boiler has detected an internal software or electronic malfunction that prevents it from operating safely, requiring professional intervention.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
264 / C1

Your boiler has detected that air cannot flow correctly through the system, so it has safely shut down to prevent any risk.

Emergency Engineer only £150-350

Parts commonly replaced

  • Fan unit
  • Flue assembly
  • Venturi
  • Air pressure switch

Related codes

264 C1

Your boiler has switched itself off because it has detected an issue with the air or exhaust flow required to safely burn gas.

Emergency Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue seal
  • Wiring harness

Related codes

265

Your boiler has temporarily stopped operating because it has detected an issue with the rate at which heat is moving through the system.

Medium Engineer only £120-250

Parts commonly replaced

  • System filter
  • Primary heat exchanger
  • Central heating pump
266 / CE

Your boiler is struggling to confirm that water is successfully moving through the system, so it has safely shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Printed Circuit Board

Related codes

266 CE

Your boiler is struggling to detect water movement, which prevents it from heating up safely.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Diverter valve
267 / F0

Your boiler's computer has experienced a momentary freeze or internal processing error and needs to be restarted to resume normal operation.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

267 F0

Your boiler's computer has become unresponsive and needs to restart itself to try and clear a temporary internal processing error.

Medium Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 121–130 of 394
268

Your boiler has accidentally entered a special technician-only mode used for testing parts, which stops it from heating your home normally.

Medium Engineer only £80-120
269 / EA

Your boiler is failing to light the flame or stay lit, causing it to stop trying after several unsuccessful attempts.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap
  • PCB

Related codes

269 EA

Your boiler is failing to light because it cannot detect a flame, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

271 / D4

Your boiler has detected that water is heating up or moving through the system unevenly, leading it to shut down to prevent potential overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensors
  • Central Heating Pump
  • Diverter Valve

Related codes

271 D4

Your boiler has detected that the water is getting much hotter in one part of the system than another, so it has safely shut itself down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature sensors
  • Primary heat exchanger
  • Central heating pump

Related codes

272 / F0

Your boiler's computer is experiencing a major internal communication failure and cannot safely continue normal operation.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

272 F0

Your boiler's computer has encountered a critical internal processing error and has shut itself down as a safety precaution.

High Engineer only £200-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)

Related codes

273 / C4

Your boiler has detected airflow when it shouldn't be there, which has caused it to lock itself down as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

273 C4

Your boiler has detected that the fan or exhaust system is operating incorrectly or persistently when it should be idle.

High Engineer only £150-300

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Air pressure switch

Related codes

Showing 131–140 of 394
274

Your boiler has detected that it is still sensing a flame even when it should be turned off, which may indicate a build-up of residue or a sensitive sensor.

High Engineer only £120-250

Parts commonly replaced

  • Ionisation electrode
  • Printed Circuit Board (PCB)

Related codes

276

Your boiler has detected that the water inside it has become dangerously hot and has temporarily shut itself down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter Valve
  • Heat Exchanger

Related codes

276 / E9

Your boiler has detected that the water inside it has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump

Related codes

276 E9

Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger

Related codes

277

Your boiler has detected that it is getting too hot and has automatically paused to prevent damage, but it requires professional attention to identify why it isn't cooling down properly.

High Engineer only £120-300

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Plate heat exchanger
  • Primary flow switch

Related codes

277 / E9

Your boiler has detected that the water inside it has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Primary flow sensor
  • Heat exchanger
  • Pump
  • Circulation valve

Related codes

277 E9

Your boiler has detected that the water inside it has become dangerously hot and has automatically shut down to prevent damage or safety issues.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Primary Heat Exchanger
  • Pump
  • Diverter Valve

Related codes

278

Your boiler has detected a failure during its internal safety startup check and will not fire up to prevent any potential risks.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flow and Return sensors
  • Wiring harness

Related codes

278 / F0

Your boiler is struggling because it cannot verify that its internal safety sensors are working correctly, causing it to shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

278 F0

Your boiler's computer has detected an internal communication error between its sensors, meaning it cannot safely regulate its temperature and has shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness
  • Temperature sensor

Related codes

Showing 141–150 of 394
279 / F0

Your boiler's computer is having trouble reading its internal sensors, which is causing it to shut down for safety because it cannot accurately monitor temperatures.

High Engineer only £250-450

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

279 F0

Your boiler's computer is struggling to read internal sensor data correctly, which prevents it from operating safely or consistently.

High Engineer only £250-450

Parts commonly replaced

  • Main control board (Printed Circuit Board)
  • Wiring harness
280

Your boiler is struggling to restart because it is having trouble clearing out gases from its internal safety cycle.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Ignition Lead/Electrode

Related codes

280 / F0

Your boiler has detected an internal timing issue and is preventing itself from firing to protect the system.

Medium Engineer only £150-300

Parts commonly replaced

  • Main printed circuit board
  • Wiring harness

Related codes

280 F0

Your boiler has detected that it is restarting too frequently and is temporarily holding off to protect its internal parts from excessive wear.

Medium Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board
  • NTC sensor
  • Flow switch

Related codes

281 / A1

Your boiler's water circulation pump is struggling to move water, often because it is jammed or trapped air is blocking the flow.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Automatic air vent

Related codes

281 A1

Your boiler is struggling because the internal pump that moves water around your heaters has seized or is struggling to push water through the pipes.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Pump head

Related codes

282 / H5

Your boiler has detected that the water pump is not running as expected, which means it cannot circulate heat from the boiler to your radiators or taps.

High Engineer only £200-400

Parts commonly replaced

  • Central heating pump
  • Wiring harness
  • Printed Circuit Board

Related codes

282 H5

Your boiler has detected that the water pump responsible for circulating heat is not responding, which is preventing your heating and hot water from working.

High Engineer only £250-450

Parts commonly replaced

  • Central heating pump
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

283

Your boiler is currently going through its normal ignition sequence to fire up and provide heat or hot water.

Low Engineer only
Showing 151–160 of 394
284

Your boiler is currently checking its internal safety systems before it begins the ignition process to heat your home.

Low DIY-safe

What to check first

  1. No action required; this is a normal operational status message.
  2. Wait for the boiler to complete its internal safety checks.
  3. If the code persists and the boiler fails to fire, try a system reset.

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board

Related codes

285

Your boiler has detected that the water returning to it is dangerously hot and has temporarily switched itself off to prevent system damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • System filter
  • Heat exchanger
  • NTC return sensor
285 / E9

Your boiler has detected that the water returning to it is much too hot, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger

Related codes

285 E9

Your boiler has detected that the water returning to it is dangerously hot, causing it to shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Return Temperature Sensor
  • Pump
  • Primary Heat Exchanger

Related codes

286 / D1

Your boiler is detecting that the water returning from your radiators is hotter than it should be, causing it to pause heating to prevent overheating.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • PCB

Related codes

286 D1

Your boiler has detected that the water returning from your radiators and pipes is hotter than it should be, suggesting the system is struggling to regulate its temperature.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC Return Temperature Sensor
  • Pump
  • Diverter Valve

Related codes

287 / F0

Your boiler has detected an electrical problem with the sensor that checks if the flame is burning correctly, so it has shut down as a safety precaution.

High Engineer only £150-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • PCB

Related codes

287 F0

Your boiler has detected an electrical fault in the part responsible for sensing the flame, which prevents it from safely igniting.

High Engineer only £150-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)
288 / CF

Your boiler is struggling to detect the water pressure inside the system because the sensor is either unplugged or has a faulty electrical connection.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
288 CF

Your boiler is struggling to read its own internal water levels because there is a loose wire or a faulty connection involving the sensor that checks the system pressure.

High Engineer only £120-220

Parts commonly replaced

  • Pressure sensor
  • Wiring harness
Showing 161–170 of 394
289 / CF

Your boiler's internal sensor that detects water pressure has lost its connection or has developed a wiring fault, preventing it from knowing if the system pressure is safe to operate.

High Engineer only £120-220

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
289 CF

Your boiler's internal computer has lost its connection to the component that monitors water pressure, so it has safely shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
290 / F0

Your boiler's internal computer has flagged a failure in its ability to read data from electronic sensors, preventing it from operating safely.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)

Related codes

290 F0

Your boiler’s internal computer is struggling to read data from its sensors, which has caused it to stop working to keep your home safe.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

305

Your boiler is temporarily pausing to prevent damage because it has been switching on and off too frequently for your hot water.

Low DIY-safe

What to check first

  1. Wait 10-15 minutes for the anti-cycle countdown to complete
  2. Ensure hot water taps are fully closed
  3. Check for dripping taps that may be triggering the boiler

Parts commonly replaced

  • NTC sensor
  • DHW flow switch
  • Primary heat exchanger

Related codes

306 / FA

Your boiler is continuing to detect a flame even after it should have turned off, indicating a safety sensor or valve fault.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame sensing electrode

Related codes

306 FA

Your boiler has detected a flame signal even though it has commanded the burner to turn off, indicating it cannot safely confirm the fire has gone out.

Emergency Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ionisation Electrode
  • Gas Valve

Related codes

307

Your boiler's water pump has stopped moving, meaning it cannot circulate heat to your radiators or taps.

High Engineer only £200-350

Parts commonly replaced

  • Central heating pump
  • Pump head

Related codes

308

Your boiler is struggling because there is air trapped inside the pump rather than water, which stops it from circulating heat effectively.

High Engineer only £120-250

Parts commonly replaced

  • Automatic air vent
  • Central heating pump
  • System pressure relief valve

Related codes

Showing 171–180 of 394
310

Your boiler's internal control system is struggling to communicate with its main circuit board, which has caused the unit to stop functioning.

High Engineer only £150-300

Parts commonly replaced

  • Control unit
  • Main PCB
  • Wiring harness

Related codes

311

Your boiler's electronic control unit has identified an internal software or configuration error that has caused it to lock itself to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Control Unit
  • Main PCB

Related codes

312

Your boiler's internal airflow fan is struggling to spin correctly, which is preventing it from safely operating.

High Engineer only £150-300

Parts commonly replaced

  • Fan unit
  • PCB
  • Wiring harness

Related codes

313

Your boiler has detected an internal communication error between its main control components, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

314

Your boiler has lost power while trying to resolve a safety shutdown, which has confused its internal computer. This is usually triggered by a power cut or a loose connection.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

315

Your boiler is struggling because it cannot detect enough water flowing through its system to safely produce heat.

High Engineer only £150-300

Parts commonly replaced

  • Flow turbine
  • Diverter valve
  • Primary heat exchanger

Related codes

316 / E9

Your boiler has detected that the exhaust gases leaving the unit are hotter than they should be and has shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Primary NTC sensor

Related codes

316 E9

Your boiler has detected that it is running at a higher temperature than it should be and has shut itself down as a safety precaution to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Primary heat exchanger
  • Pump

Related codes

317 / A3

Your boiler has detected a faulty connection in the system that checks the temperature of the gases leaving your flue, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
317 A3

Your boiler has detected an electrical fault with the internal sensor that monitors the safety of the exhaust gasses, causing it to automatically shut down to prevent unsafe operation.

Emergency Engineer only £150-250

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness
Showing 181–190 of 394
318 / E9

Your boiler has detected that a key safety sensor measuring temperature inside the flue is currently not sending a signal, causing the boiler to shut down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

318 E9

Your boiler has lost its connection to a safety sensor that monitors the temperature of burned gases, so it has safely shut down to prevent potential overheating.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

321

Your boiler has detected an issue during its internal safety check of the exhaust system and has stopped working to prevent unsafe operation.

High Engineer only £150-350

Parts commonly replaced

  • Printed circuit board (PCB)
  • Flue gas temperature sensor

Related codes

322

Your boiler's internal computer is experiencing a communication error, meaning it has stopped operating safely to prevent further electrical issues.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

323 / A8

Your boiler's internal control computer has lost its connection, preventing it from processing commands and operating your heating or hot water correctly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

323 A8

Your boiler has lost the ability for its internal parts to 'talk' to each other, so it has shut down as a precaution to prevent operating incorrectly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
324

Your boiler is currently unable to sense the temperature of your hot water, which means it has stopped providing hot water to your taps and showers.

High Engineer only £120-220

Parts commonly replaced

  • DHW NTC thermistor
  • Wiring harness

Related codes

325

Your boiler is struggling to accurately measure the temperature of the water it is heating for your taps and shower because a sensor is loose or disconnected.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC thermistor
  • Wiring harness

Related codes

326

Your boiler is having trouble sensing the temperature of your hot water cylinder, which means it may struggle to provide consistent hot water.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW cylinder temperature sensor
  • Wiring harness

Related codes

327

Your boiler is not starting because the button used to restart the system is stuck or experiencing an electrical fault.

High Engineer only £120-250

Parts commonly replaced

  • Control unit
  • PCB
  • Reset button module

Related codes

Showing 191–200 of 394
328

Your boiler's main computer control panel has detected an internal communication failure and has locked itself down for safety.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)
329 / CE

Your boiler is struggling to detect the movement of water needed to heat your home, which has caused it to stop working for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Flow sensor
  • Printed Circuit Board (PCB)

Related codes

329 CE

Your boiler has detected that the water inside isn't moving correctly, so it has shut down to prevent damage to its internal parts.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Pressure sensor
  • Diverter valve

Related codes

332

Your boiler has automatically shut down because internal parts have become dangerously hot, likely due to a lack of water flow.

Emergency Engineer only £180-350

Parts commonly replaced

  • NTC sensor
  • Primary heat exchanger
  • Circulating pump

Related codes

332 / E5

Your boiler has detected that the water inside it has become dangerously hot and has shut itself down to prevent damage or safety issues.

Emergency Engineer only £150-250

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger

Related codes

332 E5

Your boiler has detected that it is overheating significantly and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger

Related codes

338

Your boiler has repeatedly tried to start but failed to detect water movement, so it has locked itself out to prevent internal damage.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Heat exchanger
338 / F0

Your boiler is struggling to keep the water moving properly, so it keeps turning itself off and on to protect itself from overheating.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Diverter valve
  • Flow sensor
  • Primary heat exchanger

Related codes

338 F0

Your boiler is repeatedly trying to start up its flame but failing to detect that water is circulating through the system, causing it to lock itself to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter valve
  • Flow sensor

Related codes

341 / D4

Your boiler is overheating because it cannot move the hot water away from the heat exchanger quickly enough.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

Showing 201–210 of 394
341 D4

Your boiler is overheating because the water inside cannot circulate fast enough to move the heat away, so the system has safely shut itself down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • System filter
  • Diverter valve
  • NTC sensors

Related codes

342 / D4

Your boiler is struggling to process the heat it is generating, causing the water temperature to climb much faster than it should.

High Engineer only £180-350

Parts commonly replaced

  • Diverter valve
  • Heat exchanger
  • NTC thermistor sensor
342 D4

Your boiler has detected that the water inside is heating up much faster than it is supposed to, which often means there is not enough water flowing through the system to carry the heat away properly.

High Engineer only £150-300

Parts commonly replaced

  • Plate-to-plate heat exchanger
  • Diverter valve
  • Central heating pump

Related codes

343 / ED

Your boiler has detected that the exhaust gases are getting hotter than the water it is actually heating, which suggests a blockage or a faulty temperature sensor.

High Engineer only £150-350

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Main printed circuit board

Related codes

343 ED

Your boiler has detected that the exhaust gases are becoming dangerously hot while the water it is meant to be heating remains cold, forcing it to shut down to prevent damage or overheating.

High Engineer only £180-350

Parts commonly replaced

  • Primary heat exchanger
  • NTC temperature sensors
  • Pump
344 / ED

Your boiler has detected that the exhaust gases are getting much hotter than the water it is trying to heat, suggesting an internal circulation issue.

High Engineer only £150-350

Parts commonly replaced

  • Plate-to-plate heat exchanger
  • Diverter valve
  • Primary heat exchanger

Related codes

344 ED

Your boiler has detected that the exhaust gases are heating up abnormally while the water inside the system remains cold, suggesting a blockage or a failure in how the boiler transfers heat.

High Engineer only £150-350

Parts commonly replaced

  • Primary Heat Exchanger
  • NTC Sensor
  • Pump
345 / EF

Your boiler has detected that the water inside the system is not getting hotter after the flame lights up, so it has safely shut itself down.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve cartridge
  • Flow sensor
345 EF

Your boiler has detected that no heat is being transferred into your radiators or hot water pipes even though the system is trying to fire up.

High Engineer only £180-350

Parts commonly replaced

  • Circulation pump
  • Diverter valve
  • NTC temperature sensors

Related codes

346 / EC

Your boiler has detected that the temperature of the gases leaving the unit is rising too quickly, so it has safely shut itself down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Heat exchanger
  • Pump

Related codes

Showing 211–220 of 394
346 EC

Your boiler has detected that the temperature of the exhaust fumes is rising too quickly, so it has shut itself down to prevent damage or overheating.

High Engineer only £150-350

Parts commonly replaced

  • NTC temperature sensor
  • Primary heat exchanger
  • Pump

Related codes

347 / E3

Your boiler has detected that hot water is flowing in the wrong direction or returning too hot, suggesting a blockage or a pump issue that is preventing the system from heating your home properly.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • System filter
  • NTC temperature sensors

Related codes

347 E3

Your boiler has detected that hot water is flowing back into the system in the wrong direction or at an incorrect temperature, preventing it from heating your home properly.

High Engineer only £150-350

Parts commonly replaced

  • NTC sensor
  • Flow/Return thermistor
  • Pump
  • Diverter valve
348 / EE

Your boiler has detected that the water inside the system is becoming dangerously hot and has shut itself down to prevent overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Primary heat exchanger
  • Pump

Related codes

348 EE

Your boiler has detected that the water inside the system is getting much hotter than it should be, so it has shut down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump
349 / EF

Your boiler has detected that it is heating up or cooling down much faster than expected while running at its lowest setting, which typically indicates a blockage or a failure in how water is flowing through the system.

High Engineer only £150-350

Parts commonly replaced

  • Plate-to-plate heat exchanger
  • Diverter valve
  • Central heating pump

Related codes

349 EF

Your boiler is struggling to circulate water effectively, as it senses a significant temperature difference between the water leaving and returning to the unit despite running at its lowest power.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

350 / E2

Your boiler has detected an electrical fault with the sensor that tracks the flow of water, meaning it cannot safely start your heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

350 E2

Your boiler is failing to detect the flow of water because of a faulty electrical connection or sensor, which prevents it from providing heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

351 / E2

Your boiler's computer has lost connection with the part that monitors the flow of water, meaning it cannot detect when you turn on the hot tap or heating.

High Engineer only £120-220

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

Showing 221–230 of 394
351 E2

Your boiler has lost its connection to the component that detects when water is flowing through the system, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Flow sensor harness/wiring
  • Flow sensor turbine

Related codes

353 --

Your boiler has automatically locked itself out temporarily because it has been running non-stop for too long, but it will reset itself and start working again shortly.

Low DIY-safe

What to check first

  1. Wait patiently for approximately 20 minutes
  2. Ensure your thermostat settings are not requesting heat constantly
  3. Do not attempt to open the boiler casing
354

The boiler's digital memory has lost the settings that tell it how much pressure it should maintain, causing it to stop working for safety reasons.

High Engineer only £120-200

Parts commonly replaced

  • Printed Circuit Board (PCB)
358

Your boiler is struggling to switch between heating your radiators and heating your hot water because a small internal component has become temporarily stuck.

Medium Engineer only £150-250

Parts commonly replaced

  • Diverter valve actuator
  • Diverter valve cartridge

Related codes

359

Your boiler has detected that the water coming out of your hot tap is hotter than it should be, so it has safely shut down to prevent scalding.

High Engineer only £150-250

Parts commonly replaced

  • DHW NTC sensor
  • DHW heat exchanger
  • Diverter valve

Related codes

364 / FA

Your boiler has detected an internal safety issue with the gas control valve, meaning it cannot confirm that the gas supply is shutting off correctly when the boiler stops.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • PCB

Related codes

364 FA

Your boiler has detected that a safety valve responsible for controlling gas flow is not closing correctly, so it has safely shut itself down to prevent a potential gas leak.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

365 / Fb

Your boiler has detected a potential issue with its internal gas supply system during its safety self-check, meaning it will remain locked out to prevent unsafe operation.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Gas valve harness

Related codes

365 Fb

Your boiler has detected an internal safety issue with the gas control mechanism and has automatically shut down to prevent the fuel supply from operating incorrectly.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
Showing 231–240 of 394
372

Your boiler is temporarily pausing your heating as a safety precaution because it is becoming too hot and needs a short moment to cool down.

Medium DIY-safe £100-250

What to check first

  1. Check that all radiator valves (TRVs) are open to allow water flow
  2. Verify the system pressure is between 1.0 and 1.5 bar
  3. Ensure there are no blockages at the external vents
  4. Wait for the boiler to cool down and reset automatically

Parts commonly replaced

  • Central heating pump
  • System filter
  • Heat exchanger

Related codes

373 / 8C

Your boiler has detected that it is overheating repeatedly and has locked itself down for safety to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Primary heat exchanger
  • Central heating pump
  • Diverter valve

Related codes

373 8C

Your boiler has detected that it is getting too hot too often and has safely locked itself to prevent internal damage.

High Engineer only £150-300

Parts commonly replaced

  • Primary Heat Exchanger
  • Pump
  • NTC Temperature Sensors

Related codes

374 / 8C

Your boiler has repeatedly failed to maintain a flame and has locked itself down for safety reasons to prevent gas from building up.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ionisation probe
  • Printed Circuit Board (PCB)

Related codes

374 8C

Your boiler has detected repeated issues with maintaining its flame during operation, so it has locked itself for safety to ensure it does not attempt to fire incorrectly.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

375 / E4

Your boiler is having trouble reading the temperature of the incoming cold water, which may cause your hot water to fluctuate in temperature or not heat up correctly.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

375 E4

Your boiler is having trouble detecting the temperature of the incoming cold water supply due to a faulty electrical connection or sensor.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW inlet NTC thermistor
  • Wiring harness
376 / E4

Your boiler is having trouble detecting the temperature of the water entering the system, which prevents the hot water preheat feature from working correctly.

Low Engineer only £120-200

Parts commonly replaced

  • DHW Inlet NTC Sensor
  • Wiring harness

Related codes

376 E4

Your boiler is having trouble sensing the temperature of the incoming cold water, which may prevent the preheat function from working correctly.

Low Engineer only £120-200

Parts commonly replaced

  • DHW Temperature Sensor
  • Wiring harness
380

Your boiler is receiving water that is already hotter than the temperature you have set for your taps and shower, which is confusing the system.

Medium Engineer only £150-300

Parts commonly replaced

  • DHW Temperature Sensor
  • Diverter Valve
Showing 241–250 of 394
800 / CC

Your boiler is struggling to detect the outside temperature, meaning it cannot automatically adjust your heating settings based on the weather.

Low Engineer only £120-220

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring loom
800 CC

Your boiler is struggling because it cannot read the temperature outside, so it is using default settings to keep your home warm.

Low Engineer only £120-200

Parts commonly replaced

  • External weather compensation sensor
  • Wiring loom
808 / A7

Your boiler is struggling to accurately measure the temperature of the water used for your taps and shower, which means you may experience inconsistent hot water.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC sensor

Related codes

808 A7

Your boiler is struggling to accurately measure the temperature of your hot water, which means it may fail to provide hot water to your taps or shower.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor

Related codes

810

Your boiler is currently unable to provide hot water to your taps and showers.

High Engineer only £180-350

Parts commonly replaced

  • Diverter Valve
  • Diverter Valve Actuator Motor
828

Your boiler is struggling to accurately read its own internal water pressure, which means it has safely shut down to prevent potential damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
51122

Your boiler is confused because the wrong type of temperature sensor has been plugged into the system, meaning it can't accurately monitor your hot water cylinder.

Medium Engineer only £100-180

Parts commonly replaced

  • Cylinder Temperature Sensor (NTC)
  • Wiring Harness
51123

The system has detected that the wrong type of temperature sensor has been installed for your solar heating circuit.

Low Engineer only £90-160

Parts commonly replaced

  • Solar collector temperature sensor (T1)
  • NTC thermistor

Related codes

51132

Your boiler has lost communication with the temperature sensor that monitors your hot water cylinder, meaning it may not know when to stop heating your water.

Medium Engineer only £90-160

Parts commonly replaced

  • PTC 1000 Cylinder Temperature Sensor
  • Sensor Wiring Harness

Related codes

51133

Your boiler has detected a fault with the solar collector temperature sensor, meaning it cannot correctly monitor heat coming from your solar panels.

Low Engineer only £120-£220

Parts commonly replaced

  • PTC 1000 Temperature Sensor
  • Sensor Wiring Harness
Showing 251–260 of 394
52124

Your boiler's internal temperature sensors have likely been plugged into the wrong sockets or have developed a wiring fault, meaning the system cannot accurately track how hot the water is.

High Engineer only £90-180

Parts commonly replaced

  • Flow Temperature Sensor
  • Return Temperature Sensor
  • Wiring Harness

Related codes

53125

Your boiler's solar heating sensor has detected an unusually high temperature or a technical fault, causing the system to stop as a precaution.

Medium Engineer only £120-190

Parts commonly replaced

  • Collector temperature sensor (NTC)
  • Sensor wiring harness
54145

Your boiler’s solar hot water system hasn't reached the high temperature needed to properly disinfect the cylinder, often because a cleaning cycle was interrupted or a pump is struggling.

Low DIY-safe £90-250

What to check first

  1. Check if anyone manually cancelled a disinfection or 'boost' cycle recently.
  2. Ensure your solar thermal system controls are switched on and not in 'holiday mode'.
  3. Monitor the system to see if the error clears after the next scheduled heating period.

Parts commonly replaced

  • Solar pump (PE)
  • Cylinder temperature sensor
  • Solar controller

Related codes

55146

Your boiler's built-in solar water heating software has been activated, but the solar system hasn't been set up or configured correctly for use.

Low Engineer only £80-160

Parts commonly replaced

  • Solar Control Module
  • Temperature Sensor
56147

Your boiler's internal pump or a control valve has been accidentally switched to a manual setting and is no longer being controlled automatically by the boiler.

Medium DIY-safe £0-90

What to check first

  1. Navigate to the boiler's service menu using the display buttons.
  2. Locate the manual mode or 'Force' settings for the pump (SP).
  3. Change the setting from 'Manual' back to 'Auto' and confirm the selection.

Parts commonly replaced

  • No parts usually required
59201

Your solar heating system is circulating liquid too quickly, which usually means a sensor is misreading or the pump speed needs adjusting.

Low Engineer only £90-180

Parts commonly replaced

  • Solar circulation pump
  • Flow rate sensor
  • Solar control module

Related codes

59202

Your solar heating system is not circulating fluid quickly enough between the roof panels and your boiler setup.

Low Engineer only £90-250

Parts commonly replaced

  • Solar circulation pump
  • Solar fluid (repressurisation/flush)
  • Flow rate sensor

Related codes

A1

Your boiler is struggling to move water because there is air trapped in the system or the water pressure has dropped too low.

High DIY-safe £80-250

What to check first

  1. Check the pressure gauge and top up the system to 1.5 bar using the filling link
  2. Gently bleed air from your radiators using a radiator key
  3. Press the reset button on the boiler control panel

Parts commonly replaced

  • Internal circulation pump
  • Automatic air vent
  • Expansion vessel

Related codes

A1 281

Your boiler has detected that water is not circulating properly, likely because the system pressure is too low or there is trapped air preventing the pump from working correctly.

High DIY-safe £120-250

What to check first

  1. Check the pressure gauge on the front of the boiler; if it is below 1 bar, you need to top it up using the filling loop.
  2. Once the pressure is between 1 and 1.5 bar, switch the boiler off at the fused spur for 30 seconds and then turn it back on to reset.
  3. If the error persists after repressurizing, ensure all radiator valves are fully open to allow water to circulate.

Parts commonly replaced

  • Central heating pump
  • Pressure relief valve
  • Pressure sensor
A5

Your boiler's temperature sensor responsible for monitoring the hot water storage is faulty or has lost connection, meaning the system cannot safely heat your water.

High Engineer only £100-£180

Parts commonly replaced

  • Hot Water Tank NTC Sensor
  • Wiring Harness

Related codes

Showing 261–270 of 394
A6

Your boiler has lost communication with the safety sensor that prevents your underfloor heating system from getting too hot.

Medium Engineer only £90-180

Parts commonly replaced

  • Underfloor heating limit thermostat
  • Wiring harness
  • External sensor

Related codes

A7

Your boiler has lost the ability to measure the temperature of your hot water properly, which usually means your taps will only run stone cold or may fluctuate wildly in temperature.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Sensor
  • Connecting Wiring Harness

Related codes

A8

Your boiler has lost its connection with the thermostat, meaning they are no longer speaking to each other to control your heating.

High DIY-safe £60-220

What to check first

  1. Check if your thermostat batteries need replacing
  2. Ensure the thermostat is within range and has no obstructions
  3. Turn the power to the boiler off and back on to restart the connection

Parts commonly replaced

  • Thermostat batteries
  • Wireless receiver
  • Room thermostat unit

Related codes

b1

Your boiler’s internal computer has lost contact with a small identification chip that tells it how to operate correctly.

High Engineer only £120-350

Parts commonly replaced

  • HCM Code Plug
  • Print Circuit Board (PCB)

Related codes

b7

Your boiler's internal computer has encountered a critical failure and can no longer control the heating system, meaning the unit will not operate.

High Engineer only £250-450

Parts commonly replaced

  • Control Board
  • PCB

Related codes

C1

Your boiler has detected that the internal fan responsible for clearing exhaust gases has stopped working, so it has safely shut itself down to prevent carbon monoxide buildup.

Emergency Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

C1 264

Your boiler has detected that the internal fan responsible for venting exhaust gases has stopped working, so it has safely shut itself down to prevent any unsafe operation.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

C4

Your boiler has detected an issue with its internal airflow system that may have caused it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue assembly seals

Related codes

C4 273

Your boiler has detected that the internal exhaust fan has been running non-stop for a full day, which can lead to parts wearing out or overheating.

Medium Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fan assembly
  • Wiring harness

Related codes

C6

Your boiler has detected that the internal fan is spinning too fast, causing the system to shut down for safety.

High Engineer only £250-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

Showing 271–280 of 394
C7

Your boiler has switched itself off because it cannot pull enough air through to safely burn the gas, so it will not provide any heat or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Venturi assembly

Related codes

D1

Your boiler has detected a faulty reading from a temperature sensor, which is preventing it from heating your water properly.

High Engineer only £150-250

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness
D1 240

Your boiler has stopped working because it is unable to accurately measure the temperature of the water returning from your radiators due to a faulty sensor signal.

High Engineer only £150-250

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

D1 241

Your boiler has lost the signal from one of its internal temperature sensors, which prevents it from safely controlling your heating and hot water.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

D4

Your boiler has detected that the water temperature is changing too quickly or unevenly between different parts of the system, so it has safely shut itself down as a precaution.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensors
  • Pump
  • Heat exchanger

Related codes

D4 271

Your boiler has detected that the water temperature is varying significantly between its internal sensors, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Central Heating Pump
  • Plate Heat Exchanger
E2

Your boiler has detected a faulty internal temperature sensor, which means it cannot accurately measure how hot the water is and has stopped running for safety.

High Engineer only £90-160

Parts commonly replaced

  • Flow NTC thermistor
  • Connecting lead/wiring harness

Related codes

E5

Your boiler has automatically shut down because it has overheated to a dangerous level, likely due to a circulation problem or a faulty internal sensor.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Pump
  • Diverter Valve

Related codes

E9

Your boiler is overheating because the water inside is heating up too quickly, causing the system to shut down temporarily for safety.

High DIY-safe £100-£350

What to check first

  1. Check that your boiler pressure gauge is between 1 and 1.5 bar
  2. Ensure all radiator valves are fully open particularly the lockshield valves
  3. Inspect the condensate pipe for signs of freezing if the weather is very cold

Parts commonly replaced

  • Central heating pump
  • Main heat exchanger (flushing)
  • Flow/Return thermistors

Related codes

E9 219

Your boiler has detected that it is dangerously hot and has automatically shut down to prevent damage or safety risks.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter valve
  • Heat exchanger
  • NTC sensor

Related codes

Showing 281–290 of 394
E9 224

Your boiler has detected that the temperature of the exhaust gases leaving the unit is too high, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas overheat thermostat
  • Heat exchanger
  • NTC sensor

Related codes

E9 276

Your boiler has detected that the water inside it is getting much hotter than it should be and has shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Pump
  • Heat Exchanger

Related codes

E9 277

Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage or fire risk.

Emergency Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve
  • Heat exchanger
  • NTC thermistor

Related codes

E9 285

Your boiler has detected that the water returning to it is dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger
EA

Your boiler has stopped working because it cannot detect a flame, meaning there is likely a disruption to the gas supply or an issue with the ignition process.

High DIY-safe £100-£350

What to check first

  1. Check that your gas meter is in credit and the gas emergency control valve is open.
  2. Check if other gas appliances, like a cooker, are working to confirm gas supply.
  3. Press the 'Reset' button on the boiler control panel for five seconds to restart the ignition sequence.
  4. During freezing weather, check that the white plastic condensate pipe outside is not frozen or blocked.

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

EA 227

Your boiler is trying to start but cannot detect a flame, so it has shut itself down as a safety precaution.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)
EF

Your boiler has detected that the water temperature is rising far too quickly for the amount of gas being used, which suggests water is struggling to circulate properly.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Plate heat exchanger
  • Primary flow sensor

Related codes

EF 349

Your boiler has detected that your radiators are not absorbing enough heat, or your water is struggling to circulate through the system correctly.

Medium Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

F0

Your boiler's internal computer has encountered a critical electronic glitch that is preventing it from running safely.

High DIY-safe £280-450

What to check first

  1. Locate the 'Reset' button on the front control panel
  2. Press and hold the button for 5 seconds, then release
  3. Wait up to 10 minutes to see if the boiler restarts and the error clears

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F0 237-239

Your boiler’s internal computer is experiencing a communication error and has safely shut down to prevent further damage.

High Engineer only £180-350

Parts commonly replaced

  • Main control board (PCB)
Showing 291–300 of 394
F0 242-256

Your boiler's computer is experiencing an internal communication error and has safely shut itself down to prevent any further issues.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F0 258

Your boiler's computer is experiencing a critical internal glitch that is preventing it from operating safely.

High Engineer only £200-450

Parts commonly replaced

  • Main printed circuit board (PCB)

Related codes

F0 259

Your boiler's computer is experiencing a internal communication error that is preventing it from starting up correctly.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F0 262

Your boiler has detected an internal software or communication error that is preventing it from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Wiring harness

Related codes

F0 263

Your boiler's computer has encountered an internal communication error and has safely shut itself down to prevent potential damage.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
F0 267

Your boiler's computer has encountered an internal communication error and has shut down to prevent incorrect operation.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F0 272

Your boiler's computer is experiencing an internal processing error, meaning it has stopped working safely to prevent potential damage.

High Engineer only £200-450

Parts commonly replaced

  • Main Control Board
  • Wiring Harness

Related codes

F0 279

Your boiler's computer has encountered an internal technical glitch that is preventing it from operating correctly.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
F0 290

Your boiler has detected an internal computer error that is preventing it from starting up correctly.

High Engineer only £200-400

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F7

Your boiler thinks there is still a flame burning even though it has commanded the system to turn off, causing it to shut down for safety.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation electrode
  • Flame sensing lead
  • PCB (Printed Circuit Board)

Related codes

Showing 301–310 of 394
F7 228

Your boiler has detected heat or a flame inside the unit before it has actually been told to start, so it has safely locked itself down to prevent a potential hazard.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Printed circuit board (PCB)

Related codes

F7 328

Your boiler's main electronic brain has encountered a permanent internal fault and is no longer able to operate your heating or hot water safely.

High Engineer only £350-500

Parts commonly replaced

  • Main Control Board (PCB)
FA

Your boiler thinks it still sees a flame even though it has commanded the gas to turn off, which is a safety conflict.

Emergency Engineer only £120-350

Parts commonly replaced

  • Gas Valve
  • Ionisation Lead
  • Printed Circuit Board (PCB)

Related codes

FA 306

Your boiler has detected a flame signal when it should be switched off, which means the safety system has locked out the unit to prevent it from operating until it is checked by a professional.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

FA 364

Your boiler has detected a potential issue with the internal gas valve, which prevents it from starting to ensure your home remains safe.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • PCB

Related codes

Fault 01 / 200

Your boiler's internal computer has lost communication with its control components, meaning it cannot receive or send the signals needed to operate.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness
  • Display/User Interface Module

Related codes

Fault 01 / 201

Your boiler's internal computer is having trouble communicating with an external control or smart thermostat connected to it.

High Engineer only £120-£350

Parts commonly replaced

  • PCB (Main Control Board)
  • External Thermostat Receiver
  • Wiring Loom

Related codes

Fault 02 / 40

Your boiler's computer brain has become confused and is no longer recognising its own internal components.

High Engineer only £280-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Code Plug

Related codes

Fault 02 / 42

Your boiler's main control chip is not making a proper connection, meaning the 'brain' of the appliance cannot communicate correctly.

High Engineer only £90-180

Parts commonly replaced

  • Code Plug
  • PCB (Integrated Printed Circuit Board)

Related codes

Fault 02 / 43

Your boiler's main control unit is confused because a small internal configuration plug has moved or is failing, causing the system to lock out for safety.

High Engineer only £120-£380

Parts commonly replaced

  • Code Plug
  • Printed Circuit Board (PCB)

Related codes

Showing 311–320 of 394
Fault 02 / 100

Your boiler's main control unit is having a communication breakdown with its internal safety components, meaning it cannot operate safely and has shut down.

High Engineer only £250-£550

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal Safety Module (ISM)

Related codes

Fault 02 / 205

Your boiler's internal memory has encountered a glitch, causing some of its important settings to reset themselves to the factory defaults.

High Engineer only £250-£450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • EEPROM Data Chip

Related codes

Fault 02 / 255

Your boiler's internal computer has encountered a critical error and can no longer communicate with the heating controls, causing the system to stop working.

High DIY-safe £220-450

What to check first

  1. Locate the reset button on the front control panel
  2. Press and hold the reset button for five seconds until the display changes
  3. Wait for the boiler to restart; if the code returns immediately, a professional repair is required

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Control Interface
Fault 03 / 20

Your boiler is having trouble communicating with the temperature thermostat built into its control panel, which means it doesn't know how warm your home is.

Medium Engineer only £120-£250

Parts commonly replaced

  • Worcester FW100 Weather Compensation Controller
  • Control box wiring harness

Related codes

Fault 03 / 21

Your boiler's built-in thermostat controls has developed an electrical fault and can no longer tell how warm your room is.

Medium Engineer only £120-220

Parts commonly replaced

  • Worcester FW100 Weather Compensation Controller
  • Temperature Sensor Probe

Related codes

Fault 11 / 131

Your boiler has detected a new internal electronic component or communication device and requires a manual reset to confirm and sync the system.

High DIY-safe £0-120

What to check first

  1. Locate the Reset button on the boiler control panel
  2. Press and hold the Reset button for approximately five seconds
  3. Wait for the boiler to restart and check if the error code has cleared

Parts commonly replaced

  • No parts usually required
  • PCB (if fault persists)

Related codes

Fault 11 / 132

Your boiler has detected a change in its internal electronic communication system or a new part, and it needs to be officially acknowledged before it will start again.

High DIY-safe £0-120

What to check first

  1. Locate the 'Reset' button on the front control panel.
  2. Press and hold the 'Reset' button for approximately five seconds.
  3. Wait for the boiler to restart and check if the error code has cleared.

Parts commonly replaced

  • Intelligent Service Module (ISM)
  • Circuit Board (PCB)

Related codes

Fault 12

Your hot water tank has overheated and a safety switch has shut the system down to prevent damage.

High Engineer only £120-£280

Parts commonly replaced

  • Hot water cylinder thermostat
  • Motorised zone valve
  • Cylinder high-limit thermal cut-out switch

Related codes

Fault 12 / 170

Your boiler's internal computer has lost communication with a central safety component or an external controller, causing the system to shut down for safety.

High Engineer only £120-£350

Parts commonly replaced

  • High Limit Stat
  • Wiring Harness
  • Main PCB

Related codes

Fault 12 / 171

Your boiler has lost communication with its internal electronic controls or a safety switch has triggered to prevent overheating.

High Engineer only £120-350

Parts commonly replaced

  • High Limit Stat
  • Wiring Harness
  • PCB

Related codes

Showing 321–330 of 394
Fault 13 / 157

Your boiler's computer system has detected a change in its connected parts or settings and needs to be told how to recognize them again.

High DIY-safe £0-120

What to check first

  1. Locate the 'Reset' button on the front of the boiler control panel.
  2. Press and hold the 'Reset' button for approximately five seconds until the display changes.
  3. Wait for the boiler to complete its automatic configuration sequence, which may take several minutes.

Parts commonly replaced

  • No parts usually required
  • Internal BUS connection cable
  • Main PCB (if fault persists)

Related codes

Fault 13 / 158

Your boiler's computer is confused because it thinks a new component has been plugged in or a setting has changed, and it needs to be told how to work with the updated system.

High Engineer only £80-160

Parts commonly replaced

  • Main PCB
  • Intelligent Control/Thermostat

Related codes

Fault 13 / 159

Your boiler's computer is confused because it has detected a change in its connected control components and needs to be told how to work with them again.

High Engineer only £80-160

Parts commonly replaced

  • External controls/thermostat
  • Printed Circuit Board (PCB)
  • BUS connectivity module

Related codes

Fault 14 / 117

Your boiler is having trouble communicating with an external control or thermostat that isn't compatible with it.

Medium DIY-safe £80-200

What to check first

  1. Locate your external thermostat or heating controls
  2. Check if any new smart home devices or controls were recently installed
  3. Try resetting the boiler using the 'Reset' button on the front panel

Parts commonly replaced

  • External Thermostat Unit
  • BUS Communication Module
  • Control Interface

Related codes

Fault 14 / 118

Your boiler's internal computer has lost communication with its connected hot water or smart control components due to a settings mismatch.

High Engineer only £80-160

Parts commonly replaced

  • Integrated Pump Module (IPM)
  • Cylinder Sensor
  • Control PCB

Related codes

Fault 14 / 119

Your boiler's internal computer is having trouble communicating with an external plug-in control or a hot water cylinder component.

High Engineer only £90-180

Parts commonly replaced

  • IPM (Integrated Pump Module)
  • Cylinder Sensor
  • Control Interface PCB

Related codes

Fault 15 / 30

Your boiler has lost communication with its outdoor weather sensor, meaning it cannot automatically adjust your heating based on the temperature outside.

Low Engineer only £90-180

Parts commonly replaced

  • Outside Temperature Sensor
  • Sensor Wiring

Related codes

Fault 19 / 202

Your boiler's internal computer is trying to communicate with a part or an external controller that it can no longer find or recognize.

High DIY-safe £100-£350

What to check first

  1. Press the Reset button for five seconds and wait for the boiler to restart
  2. Check that any external thermostats or internet hubs are powered on and connected
  3. Check for any loose batteries in your wireless room thermostat

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External RF Receiver
  • Wiring Loom

Related codes

Fault 20 / 193

Your boiler's computer and its remote control are having trouble speaking the same language, causing the system to stop working correctly.

High Engineer only £100-£350

Parts commonly replaced

  • Main PCB
  • External Control/Thermostat
  • Coding Plug

Related codes

Fault 29 / 202

Your boiler's internal computer has lost communication with one of its key control modules, meaning it cannot save or follow its programmed settings.

High Engineer only £120-£350

Parts commonly replaced

  • Control Box (PCB)
  • Internal BUS wiring harness
  • External weather compensation sensor

Related codes

Showing 331–340 of 394
Fault 29 202

Your boiler is having trouble 'talking' to its internal controls or external thermostat, meaning it cannot receive the correct instructions to heat your home.

High DIY-safe £100-£350

What to check first

  1. Turn the boiler power off at the fused spur switch for 30 seconds and turn it back on.
  2. Press and hold the 'Reset' button for five seconds.
  3. If you have a wireless thermostat, replace the batteries to ensure it is sending a strong signal to the boiler.

Parts commonly replaced

  • RF Receiver
  • External Thermostat
  • Internal Wiring Harness

Related codes

Fault 30 / 7

Your boiler has detected a problem with a temperature sensor that controls the heat of your water, which might cause your heating or hot water to stop working correctly.

High Engineer only £90-180

Parts commonly replaced

  • Mixer temperature sensor (NTC)
  • Sensor wiring harness
  • Intelligent Protection Module (IPM)

Related codes

Fault 30 7

Your boiler is having trouble managing the temperature of its internal water circuits, which will likely stop your heating and hot water from working correctly.

High Engineer only £120-£220

Parts commonly replaced

  • Mixer temperature sensor (NTC)
  • Sensor wiring harness
  • Intelligent Power Module (IPM)

Related codes

Fault 33 / 22

Your boiler's computer is confused because it thinks internal temperature sensors are plugged into the wrong place, preventing the unit from operating safely.

High Engineer only £120-£250

Parts commonly replaced

  • Internal Universal Module (IUM)
  • Temperature Sensor Cable Harness
  • Main PCB

Related codes

Fault 33 22

Your boiler has stopped working because its internal control board has detected that some wiring or sensors have been plugged into the wrong ports during a service or repair.

High Engineer only £90-180

Parts commonly replaced

  • IUM (Intelligent Utility Module)
  • External Temperature Sensor
  • Wiring Harness

Related codes

Fault 40 / 101

Your boiler has detected an electrical fault with one of its internal temperature sensors, which is preventing it from monitoring heat levels safely and will likely stop it from working.

High Engineer only £120-£220

Parts commonly replaced

  • Flow Temperature Sensor (NTC thermistor)
  • Sensor wiring harness

Related codes

Fault 40 / 102

Your boiler has detected a broken wire or a faulty connection to one of the internal temperature sensors, which is preventing it from heating properly.

High Engineer only £120-£210

Parts commonly replaced

  • T1 Temperature Sensor
  • Sensor Wiring Harness
Fault 40 101

Your boiler has detected an electrical fault with its main temperature sensor, causing the system to shut down safely to prevent overheating.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature NTC sensor
  • Sensor wiring harness

Related codes

Fault 40 102

Your boiler has lost connection with a temperature sensor, which means it cannot accurately monitor the water temperature to operate safely.

High Engineer only £100-£190

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Wiring harness / sensor lead

Related codes

Fault 41 / 103

Your boiler has detected an electrical problem with the sensor that measures the temperature at the bottom of your solar hot water cylinder.

Low Engineer only £90-160

Parts commonly replaced

  • Solar cylinder temperature sensor (T2)
  • Sensor wiring harness
Showing 341–350 of 394
Fault 41 / 104

Your boiler's hot water system has lost communication with the temperature sensor in your solar cylinder, meaning it cannot accurately monitor the water temperature.

Medium Engineer only £90-180

Parts commonly replaced

  • Solar Cylinder Temperature Sensor (NTC)
  • Sensor Wiring Harness
Fault 41 103

Your boiler has stopped providing hot water correctly because a temperature sensor connected to your solar heating system has developed an electrical fault.

Medium Engineer only £90-160

Parts commonly replaced

  • Solar temperature sensor (T2)
  • Wiring harness / sensor lead
Fault 41 104

Your boiler is struggling to read the temperature of the water in your solar cylinder due to a broken or faulty sensor or connection.

Medium Engineer only £90-180

Parts commonly replaced

  • NTC Cylinder Temperature Sensor
  • Sensor Wiring Harness

Related codes

Fault 50

Your solar heating system has stopped circulating fluid properly, likely due to a blockage or trapped air bubbles within the pipes.

Medium Engineer only £120-250

Parts commonly replaced

  • Solar circulation pump
  • Air vent
  • Solar transfer fluid
Fault 50 / 121

Your solar heating system is unable to move water because the pump is stuck or there is an air bubble trapped inside the pipes.

Low Engineer only £120-280

Parts commonly replaced

  • Solar Pump
  • Solar Collector Sensor
  • Air Vent

Related codes

Fault 50 121

Your solar heating pump has stopped moving because something is physically blocking it from spinning internally.

Medium Engineer only £180-350

Parts commonly replaced

  • Solar Circulation Pump
  • Solar Fluid / Antifreeze

Related codes

Fault 50 126

Your solar heating system has stopped working properly because either air is trapped in the pipes or the circulation pump has become stuck.

Low Engineer only £120-280

Parts commonly replaced

  • Solar circulation pump
  • Auto air vent
Fault 50 140

Your solar heating system is unable to move water because the pump is stuck or there is an air pocket trapped in the pipes.

Medium Engineer only £120-250

Parts commonly replaced

  • Solar circulation pump
  • Automatic air vent
  • Solar fluid tops-up
Fault 51 / 122

Your boiler has detected that the wrong type of temperature sensor has been plugged into the system control board.

Medium Engineer only £100-180

Parts commonly replaced

  • Cylinder temperature sensor (NTC)
  • Wiring harness connection

Related codes

Fault 51 / 123

Your boiler has detected that an incorrect or incompatible temperature sensor has been installed, meaning it cannot properly monitor the system's heat levels.

Medium Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

Showing 351–360 of 394
Fault 51 / 132

Your boiler has detected that the wrong type of sensor has been installed or connected for your hot water system, causing a communication error within the internal electronics.

Medium Engineer only £90-180

Parts commonly replaced

  • Hot water cylinder NTC sensor
  • Wiring harness
  • NTC Temperature Sensor

Related codes

Fault 51 / 133

Your boiler has detected that an incorrect or incompatible internal sensor has been fitted, preventing it from reading temperatures accurately.

High Engineer only £120-190

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

Fault 51 122

Your boiler has detected that the wrong type of temperature sensor has been installed or configured for your hot water cylinder.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC Cylinder Temperature Sensor
  • Sensor Wiring Harness

Related codes

Fault 51 123

Your boiler has detected that the wrong type of temperature sensor has been installed or configured for your hot water system.

Medium Engineer only £100-180

Parts commonly replaced

  • Cylinder temperature sensor (NTC)
  • Solar collector sensor (if applicable)

Related codes

Fault 51 127

Your boiler's control system has detected that the wrong type of temperature sensor has been installed or configured for your hot water system.

Medium Engineer only £90-180

Parts commonly replaced

  • NTC Cylinder Temperature Sensor
  • Control Board (PCB) recalibration

Related codes

Fault 51 132

Your boiler has lost communication with the temperature sensor that monitors your hot water cylinder, meaning it cannot accurately heat your water.

Medium Engineer only £90-180

Parts commonly replaced

  • PTC 1000 Cylinder Temperature Sensor
  • Sensor wiring harness

Related codes

Fault 51 133

Your boiler's internal sensor has detected a communication issue with your solar heating system, meaning the solar panels aren't currently helping to heat your water.

Low Engineer only £90-160

Parts commonly replaced

  • PTC 1000 Collector Temperature Sensor
  • Solar Control Module wiring

Related codes

Fault 52 / 124

Your boiler has detected that its internal temperature sensors are reading heat in the wrong order, causing the system to shut down for safety.

High Engineer only £100-220

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • Wiring harness

Related codes

Fault 52 124

Your boiler has become confused because its internal temperature sensors appear to have been plugged into the wrong ports or are reading backwards.

High Engineer only £90-160

Parts commonly replaced

  • Flow Temperature Sensor
  • Return Temperature Sensor
  • Wiring Harness

Related codes

Fault 53 / 125

Your boiler has detected that a temperature sensor is installed in the wrong place, meaning the system cannot accurately monitor the heat coming from your solar panels or heating circuit.

High Engineer only £90-180

Parts commonly replaced

  • Collector temperature sensor (T1)
  • Wiring harness

Related codes

Showing 361–370 of 394
Fault 53 125

Your boiler's solar heating sensor has detected an issue, likely meaning your solar panels aren't assisting with your hot water production as they should.

Low Engineer only £120-£220

Parts commonly replaced

  • Collector temperature sensor (T1)
  • Sensor wiring harness
Fault 53 128

Your boiler has detected that a temperature sensor is sending an unusual reading, suggesting it may have been knocked out of place or is reporting a sudden, impossible heat spike.

High Engineer only £90-180

Parts commonly replaced

  • Flow Temperature Sensor
  • NTC Sensor Clip
  • Wiring Harness
Fault 54

Your boiler's automatic routine to heat your solar hot water tank to a safe, bacteria-killing temperature has failed to complete.

Low DIY-safe £90-250

What to check first

  1. Check if anyone manually cancelled the thermal disinfection cycle via the control panel
  2. Ensure there has not been a recent power cut that interrupted the heating timer
  3. Press the Reset button on the boiler to see if the code clears during the next scheduled cycle

Parts commonly replaced

  • Disinfection Pump (PE)
  • Solar Cylinder Temperature Sensor
  • Pump Connector Cable
Fault 54 / 145

Your boiler is warning you that your solar-heated water tank hasn't reached a high enough temperature to safely kill off any potential bacteria.

Low DIY-safe £0-120

What to check first

  1. Check if your solar thermal controls are switched on
  2. Wait for a period of stronger sunlight to allow the tank to heat naturally
  3. Consult your solar control panel manual to ensure the target disinfection temperature is set high enough (usually 60°C or above)

Parts commonly replaced

  • Solar cylinder temperature sensor
  • Solar pump station components
Fault 54 145

Your solar hot water system hasn't reached the high temperature needed to kill bacteria, usually because the solar pump is struggling or the settings are incorrect.

Low Engineer only £120-£350

Parts commonly replaced

  • Solar disinfection pump
  • Solar cylinder temperature sensor
  • Solar fluid (top-up or flush)
Fault 55 / 146

Your boiler is displaying an advisory message stating that its built-in solar heating controls have not been set up or activated.

Low Engineer only £80-120

Parts commonly replaced

  • Control board configuration

Related codes

Fault 55 146

Your boiler is trying to communicate with solar heating equipment that hasn't been set up yet or has had its settings lost.

Low Engineer only £80-140

Parts commonly replaced

  • None - requires software configuration

Related codes

Fault 56 / 147

Your boiler's internal pump settings have been switched to a manual override mode, preventing it from operating automatically as it should.

High DIY-safe £0-120

What to check first

  1. Press the Reset button for 5 seconds to clear the fault.
  2. Access the boiler menu settings if you are comfortable following the user manual instructions for 'Service Level' pump settings.
  3. Ensure any internal dials or service switches are set back to 'Auto' or 'Normal'.

Parts commonly replaced

  • None (usually a settings configuration issue)
  • PCB (if settings cannot be saved)

Related codes

Fault 56 147

Your boiler's internal pump has been left in a manual testing mode, meaning it isn't responding correctly to your heating demands.

High DIY-safe £0-120

What to check first

  1. Locate the central heating control dial on the front of the boiler.
  2. Turn the dial to the 'Reset' position and hold for three seconds.
  3. Release the dial and wait for the boiler to restart into its normal automatic operation mode.

Parts commonly replaced

  • None (Software reset usually sufficient)
  • Internal Pump

Related codes

Fault 56 154

Your boiler's internal pump has been manually overridden or is stuck in a manual operation mode, which is preventing it from working automatically to heat your home.

High DIY-safe £0-120

What to check first

  1. Press the 'Reset' button on the boiler control panel and hold for five seconds.
  2. Wait for the boiler to complete its restart sequence.
  3. Ensure any 'Manual' buttons on the pump itself (if visible) are set to 'Auto'.

Parts commonly replaced

  • External system pump
  • Pump modulator

Related codes

Showing 371–380 of 394
Fault 59 / 201

Your solar heating system is moving water too quickly or too slowly, which means it cannot heat your water efficiently.

Low Engineer only £90-250

Parts commonly replaced

  • Solar circulation pump
  • Flow rate sensor
  • Solar controller

Related codes

Fault 59 / 202

Your boiler has detected an issue with the speed at which liquid is moving through your solar heating panels, meaning the solar water heating system is not working efficiently.

Low Engineer only £90-250

Parts commonly replaced

  • Solar circulation pump
  • Flow rate sensor
  • Solar fluid

Related codes

Fault 59 201

Your solar heating system is moving fluid too quickly through the roof collectors, which may indicate a settings error or a faulty sensor.

Low Engineer only £90-210

Parts commonly replaced

  • Solar circulation pump
  • Solar control module
  • Mass flow sensor

Related codes

Fault 59 202

Your solar heating system isn't circulating fluid properly, which means the sun's energy isn't being transferred to your water tank as it should.

Medium Engineer only £120-350

Parts commonly replaced

  • Solar circulation pump
  • Solar flow meter
  • Solar fluid/antifreeze

Related codes

Fb

Your boiler has detected that a safety component responsible for gas control is not operating as expected, so it has shut itself down to ensure your safety.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board

Related codes

Fb 365

Your boiler has detected an issue with the internal gas valve and has safely shut itself down to prevent any potential risks.

Emergency Engineer only £250-400

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Fd

Your boiler's reset button has been pressed incorrectly or held down for too long, causing a temporary communication error.

Low DIY-safe

What to check first

  1. Press the reset button again firmly once.
  2. Wait up to 30 seconds for the display to clear.
  3. Restart the boiler using the power switch if the code persists.

Related codes

FD 231

Your boiler has detected a brief power cut or a loose electrical connection, causing it to momentarily lose its settings.

Medium DIY-safe £90-180

What to check first

  1. Locate the power switch or fused spur supplying the boiler.
  2. Switch it off and wait for 60 seconds.
  3. Switch it back on and press the 'Reset' button on the boiler's control panel.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fused spur connection

Related codes

Group 1

Your boiler has detected a critical internal error that has forced it to shut down to prevent damage, meaning you currently have no heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ignition lead
  • Gas valve

Related codes

Group 2

Your boiler has detected a critical internal error across multiple systems, which has forced the unit to shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Gas valve

Related codes

Showing 381–390 of 394
Group 3

Your boiler has detected a critical internal error that prevents it from operating safely or correctly.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board
  • Wiring harness
  • Gas valve

Related codes

H11

Your boiler is having trouble accurately measuring the temperature of your hot water, so it may struggle to keep the water at a consistent heat while you are using it.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor
H13

Your boiler is simply reminding you that it is time for its annual safety service as programmed by your installer.

Low Engineer only £90-130
P1

Your boiler is stuck in a low-power service mode, meaning it will provide heat but won't reach full power or respond to normal temperature demands.

Low DIY-safe £0-80

What to check first

  1. Locate the 'Reset' button on the front of the control panel.
  2. Press and hold the Reset button for 3 to 5 seconds.
  3. Wait for the boiler to restart; the P1 code should disappear, returning the display to a normal temperature reading.

Parts commonly replaced

  • None (Software setting/Service function)

Related codes

P2

Your boiler is stuck in a service mode where it runs at maximum power constantly, which is usually triggered during maintenance or testing.

Medium DIY-safe £0-80

What to check first

  1. Press and hold the 'Reset' button for about 5 seconds to exit service mode
  2. Switch the boiler off at the main electrical fused spur, leave it for 30 seconds, and switch it back on
  3. Check that the 'Service' button has not been accidentally pressed or left on by a visiting engineer

Related codes

P3

Your boiler is currently running a self-cleaning routine to remove trapped air bubbles from the internal pipes and pump.

Low DIY-safe

What to check first

  1. Wait for the timer to count down; the process usually takes 2 to 10 minutes.
  2. Ensure your radiator valves are open to help move air through the system.
  3. Check the pressure gauge is between 1 and 1.5 bar; top up if it has dropped.

Related codes

P4

Your boiler is currently running a routine internal cleaning cycle to fill up its condensation trap and is not actually broken.

Low DIY-safe

What to check first

  1. Wait approximately 15 to 20 minutes for the 'P4' code to disappear automatically.
  2. Do not reset the boiler, as this may restart the timed cycle from the beginning.
  3. Once the sequence finishes, the boiler will return to its normal temperature display and resume heating.

Related codes

PC

Your boiler is working normally, but it is displaying a reminder that its annual service is now due because the programmed operating hours have been reached.

Low Engineer only £80-£120

Parts commonly replaced

  • None (Standard service only)
  • Burner manifold seal
  • Electrode kit (if required during service)

Related codes

SE

Your boiler is simply displaying a reminder that its annual service is due soon or is now overdue.

Low Engineer only £80-120

Parts commonly replaced

  • No parts required
  • Service consumable kit (seals/washers)
t1

Your boiler is currently trying to light its internal pilot flame and will continue making a clicking sound for up to 30 seconds to get the process started.

Medium Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

Showing 391–394 of 394
t2

Your boiler is currently running an internal self-test on its air extraction fan to ensure it is working correctly, which is a normal automated process.

Low Engineer only

Parts commonly replaced

  • Fan
  • Printed Circuit Board (PCB)

Related codes

t3

Your boiler is currently performing a routine check to ensure the water pump is working correctly before it starts heating your home.

Low Engineer only

Parts commonly replaced

  • Central heating pump
  • Printed Circuit Board (PCB)

Related codes

t4

Your boiler is currently running a background self-test to ensure the internal component that switches between heating your radiators and heating your hot water is working correctly.

Low Engineer only £150-250

Parts commonly replaced

  • Diverter valve cartridge
  • Diverter valve actuator motor
t6

Your boiler is performing a routine internal safety check on the component that detects the flame, but it has identified a fault in its ability to monitor this safely.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation probe
  • Main PCB

Related codes