High
269 on Worcester Bosch Greenstar CDi Compact

Your boiler is struggling to light because it is detecting an issue with the ignition process, causing it to lock itself out for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Ignition device activated too long

From this model's manual
Verified against the Worcester Bosch Greenstar Cdi Compact installation & service manual, page 65.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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