What the manual says
Manufacturer manualCode plug number
What causes this fault?
This fault occurs when the boiler's control board loses communication with a small memory chip called a code plug, which tells the boiler how to operate. The most common reason is a loose connection caused by general vibration over time or a hardware failure within the chip or the main circuit board itself.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 8.b: no call-out fees, no surprise bills.
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Related fault codes
All 365 fault codes on the Greenstar CDi Compact
Seeing a different code? Every code this model can display, in one place.