Emergency
F7 228 on Worcester Bosch Greenstar CDi Compact

Your boiler has detected heat or a flame inside the unit before it has actually been told to start, so it has safely locked itself down to prevent a potential hazard.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Flame error Reset button False flame. Flame detected before burner start.

From this model's manual
Verified against the Worcester Bosch Greenstar Cdi Compact installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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