High
9.E on Worcester Bosch Greenstar CDi Compact

Your boiler is struggling to detect when you turn on a hot tap, meaning you might have inconsistent or no hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Turbine signal delay (combi only)

From this model's manual
Verified against the Worcester Bosch Greenstar Cdi Compact installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensor fails to detect water moving through the system quickly enough after you open a tap. It is usually caused by a sticking flow turbine that can't spin freely or a failing diverter valve that is struggling to switch the water flow from heating to hot water mode.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like 9.E: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful