High
3.E on Worcester Bosch Greenstar CDi Compact

Your boiler is struggling to provide hot water because it is overheating and shutting down too quickly during its operation cycle.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Cycle time (hot water - combi only)

From this model's manual
Verified against the Worcester Bosch Greenstar Cdi Compact installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler detects that it is heating up too quickly or reaching high temperatures before it can transfer that heat to your running tap. This is usually caused by a buildup of limescale or debris inside the internal plates, which restricts the flow of water and forces the boiler to shut down to prevent damage. Essentially, the boiler is generating heat but has nowhere for it to go, leading to a constant cycle of starting and stopping.

This issue is often more noticeable in winter when users increase the demand for hot water and the temperature difference between incoming cold water and the desired output is at its highest.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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