High
EA 227 on Worcester Bosch Greenstar CDi Compact

Your boiler is trying to start but cannot detect a flame, so it has shut itself down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No ionisation detected after ignition No flame is detected. The boiler will block during 4 attempts before going to Locking fault.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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