High
229 / EA on Worcester Bosch Greenstar CDi Compact

Your boiler has stopped because it cannot detect that the flame is lit, meaning it has safely shut down to prevent gas from building up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Loss of ionisation signal during operation

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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