Medium
265 on Worcester Bosch Greenstar CDi Compact

Your boiler has temporarily stopped operating because it has detected an issue with the rate at which heat is moving through the system.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Stand-by mode forced due to energy transfer limit

From this model's manual
Verified against the Worcester Bosch Greenstar Cdi Compact installation & service manual, page 65.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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