Medium
232 / D3 on Worcester Bosch Greenstar CDi Compact

Your boiler has been turned off by an external safety device, such as a thermostat, a service switch, or a smart heating controller.

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This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

external cut-off switch activated

DIY fix possible

Check if any nearby electrical isolation switches for the boiler have been turned off by accident.Ensure your central heating thermostat or smart home controller is set to 'on' and that the battery is not dead.Verify that any external security or safety cut-off switches in your home haven't been tripped.

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