Emergency
211 on Worcester Bosch Greenstar CDi Compact

Your boiler has sensed that exhaust gases are not escaping properly and has shut down to prevent the buildup of dangerous fumes in your home.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

TTB opened (thermal kickback device)

From this model's manual
Verified against the Worcester Bosch Greenstar Cdi Compact installation & service manual, page 65.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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