High
345 EF on Worcester Bosch Greenstar CDi Compact

Your boiler has detected that no heat is being transferred into your radiators or hot water pipes even though the system is trying to fire up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Supply and/or return temperatures do not change after burner start

From this model's manual
Verified against the Worcester Bosch Greenstar Cdi Compact installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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