High
Group 1, 3 flashes on Worcester Bosch Greenstar CDi Compact

Your boiler is failing to detect the gas supply component, meaning it cannot safely ignite to provide heating or hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Gas valve error. Gas valve coil disconnected. Check gas valve.

From this model's manual
Verified against the Greenstar 27 30 RiCompact ErP installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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