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Fault 50 140 Medium Warning

Your solar heating system is unable to move water because the pump is stuck or there is an air pocket trapped in the pipes.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Solar pump jammed or air in system / Air in solar thermal system.

What causes this fault?

This fault occurs when the solar thermal system is unable to circulate its heating fluid effectively. The most common reasons are a buildup of air pockets within the pipework that block flow, or the pump itself becoming physically jammed after periods of inactivity. This prevents the heat collected from your solar panels from reaching your hot water cylinder.

This fault is frequently encountered during the first sunny days of spring or summer when the solar system is called upon to work at full capacity after being less active during the winter.

Typical repair cost £120-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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