Worcester Bosch Greenstar Highflow Fault codes & diagnostics

16 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Gas 2004 onwards Discontinued
GC Numbers 47-311-8247-311-83
Download the Worcester Bosch Greenstar Highflow manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 11 High 2 Medium 1 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-311-82 Greenstar Highflow 440 2004–2008
47-311-83 Greenstar Highflow 440 2004–2008

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 16 documented codes

Tap any card for details

A5

Your boiler is having trouble reading the temperature of its built-in hot water storage tank, which usually means it will temporarily stop heating your water.

Medium Engineer only £120-£220

Parts commonly replaced

  • Hot water cylinder sensor
  • Wiring harness

Related codes

A6

Your boiler has detected an internal communication failure between its main electronic circuit boards, meaning it has temporarily stopped working for safety reasons.

High Engineer only £150-£300

Parts commonly replaced

  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

A7

Your boiler is having trouble measuring the temperature of your hot water, which usually means it cannot safely heat water for your taps right now.

Medium Engineer only £100-£200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Temperature Sensor
  • Wiring Harness

Related codes

A8

Your boiler has detected an internal electronic failure within its main control module, meaning it has safely shut down to prevent further issues.

High Engineer only £250-450

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Control Module

Related codes

b1

Your boiler's computer memory chip is loose or missing, meaning the system doesn't know which model it is and has stopped working for safety.

High Engineer only £90-180

Parts commonly replaced

  • Code plug
  • Printed Circuit Board (PCB)

Related codes

C1

Your boiler has stopped working because the internal fan, which clears exhaust gases, isn't spinning fast enough to operate safely.

High Engineer only £200-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Venturi tube

Related codes

d3

Your boiler has temporarily stopped working because a vital safety connection inside the unit has become loose or disconnected.

High Engineer only £90-180

Parts commonly replaced

  • External link wire
  • Wiring harness
  • Main control board

Related codes

d5

Your boiler has temporarily stopped working because the internal pump responsible for safely draining wastewater cannot do its job.

High Engineer only £150-£300

Parts commonly replaced

  • Condensate pump
  • Pump wiring harness
  • Condensate trap

Related codes

d6

Your boiler has temporarily stopped working because the built-in hot water storage tank has become too hot.

High Engineer only £150-£350

Parts commonly replaced

  • High limit thermostat
  • NTC sensor
  • Printed circuit board (PCB)

Related codes

E2

Your boiler has temporarily stopped working because it cannot properly read the temperature of the water flowing through the heating system.

High Engineer only £120-200

Parts commonly replaced

  • Central Heating Flow Sensor
  • Wiring Harness

Related codes

E9

Your boiler has temporarily shut down because the internal temperature became too high, acting as a vital safety measure to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • PCB

Related codes

EA

Your boiler is failing to light the gas or isn't detecting that the flame has started, causing the system to shut down for safety.

High DIY-safe £100-£350

What to check first

  1. Check if other gas appliances in your home, like a hob, are working to confirm your gas supply is active.
  2. If it is freezing outside, check that your external condensate pipe hasn't frozen and blocked.
  3. Press and hold the reset button for five seconds to see if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensor (Ionisation Probe)
  • Gas Valve
  • PCB

Related codes

F0

Your boiler's internal computer has encountered a critical electronic software or hardware error that is preventing it from running safely.

High Engineer only £250-£550

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F7

Your boiler's internal safety system has detected a flame or a false flame signal when the heating or hot water should be switched off.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed circuit board (PCB)
  • Electrode assembly

Related codes

FA

Your boiler has sensed a flame after the gas supply was shut off, which is a safety precaution that requires a professional engineer to investigate.

Emergency Engineer only £150-£350

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Fd

Your boiler has been put into a temporary reset mode because the button was held down too long or pressed accidentally.

Low DIY-safe

What to check first

  1. Press the reset button firmly once and release it immediately
  2. Wait up to 30 seconds for the display to return to a normal temperature reading
  3. If the code persists, switch the boiler's power off and back on at the fused spur switch

Related codes