The 6 most common faults
01
Off / Off High Engineer
Your boiler has lost all power and is completely unresponsive, meaning it is currently unable to provide any heating or hot water.
Full guide for Off / Off02
Fast flash / Off High Engineer
Your boiler has detected a critical internal error and purposefully shut itself down to prevent damage, meaning you currently have no heating or hot water.
Full guide for Fast flash / Off03
Fast flash / Flashing High Engineer
Your boiler's internal computer has developed a fault and can no longer safely control the heating or hot water functions.
Full guide for Fast flash / Flashing04
ERROR High Engineer
Your boiler's electronic brain is missing a crucial identification chip that tells it how to operate, so it has safely shut itself down until the part is properly installed.
Full guide for ERROR05
No light High Engineer
Your boiler has completely lost power and is not showing any lights or signs of life.
Full guide for No light06
Fast flash High Engineer
Your boiler has detected a critical internal error that caused it to shut down for safety reasons and will not restart on its own.
Full guide for Fast flashon the Worcester Bosch Greenstar i Junior
Internal FusesTransformerControl Board (PCB)NTC Temperature sensorFan unitWiring harness
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Worcester Bosch shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue