High
No light on Worcester Bosch Greenstar 24i / 28i Junior

Your boiler has completely lost power and is not showing any lights or signs of life.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Check: Permanent mains supply to boiler; Boiler mains switch on; Fuse F1; Fuse F2; Transformer (both coils below 100Ω); Otherwise replace control board (if boiler does not operate correctly).

Shared across the Greenstar range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like No light: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

All 35 fault codes on the Greenstar 24i / 28i Junior

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful