High
b1 on Worcester Bosch Greenstar R29 40 HE

Your boiler has lost its connection to an internal system component, meaning it cannot properly communicate with its own controls to function.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Code plug not detected. Insert code plug correctly, test and replace if necessary.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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