High Lockout
Fast flash on Worcester Bosch Greenstar Si

Your boiler has detected a general internal fault that requires a system reset or power cycle to clear.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Occurs five times per second. Cleared by removing fault and/or main switch off/on.

What causes this fault?

This fault occurs when the boiler's internal computer experiences a communication error or fails to complete its safety checking sequence during startup. The most common reason is an electronic glitch within the main control board or a failure in the ignition process that prevents the burner from firing safely. It effectively means the boiler has reached a 'deadlock' where it requires a manual intervention to confirm the system is safe to try again.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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