High
C4 on Worcester Bosch Greenstar System

Your boiler's internal fan is stuck in the 'on' position and will not turn off, which is preventing the boiler from starting your heating or hot water correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan does not switch off.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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