High
d3 on Worcester Bosch Greenstar System

Your boiler has stopped working because a safety connection required to allow the heating to start is currently broken or missing.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Jumper 8-9 missing or external limiter has tripped.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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