Worcester Bosch Utility Fault codes & diagnostics

14 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Oil 12-32 kW 2007-2022 Discontinued

Replaced by: Greenstar Oil Regular

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Severity at a glance

Each cell = one fault code. Hover to identify.
4 Emergency 8 High 2 Medium

All 14 documented codes

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Boiling

Your boiler is overheating because it cannot correctly measure or circulate the water inside it.

High Engineer only £150-300

Parts commonly replaced

  • Boiler thermostat
  • Central heating pump
  • System pressure sensor
BURNER FAILS TO START

Your boiler is failing to ignite because it is not receiving the necessary signals or power to start the heating process.

High Engineer only £150-350

Parts commonly replaced

  • Control box
  • Boiler thermostat
  • External programmer
Burner motor fails to operate

Your boiler's fan motor is not starting, which prevents the unit from firing up to provide your home with heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Burner motor
  • Capacitor
  • Control box / PCB
Flame detection fault

Your boiler is failing to light because the sensor that monitors the flame is either covered in soot or has stopped working correctly.

High Engineer only £120-250

Parts commonly replaced

  • Photocell
  • Oil burner control box

Related codes

HIGH SMOKE NUMBER

Your boiler is not burning its fuel properly, which is causing soot to build up and could potentially lead to harmful fumes entering your home.

Emergency Engineer only £150-350

Parts commonly replaced

  • Oil nozzle
  • Combustion head components
  • Photocell

Related codes

Ignition failure

Your boiler is failing to start because the internal sensor responsible for lighting the flame is misaligned and cannot spark.

High Engineer only £120-220

Parts commonly replaced

  • Ignition Electrode
  • HT Lead
Incorrect CO2

Your boiler is struggling to mix the right amount of air with its fuel to burn cleanly, which means it may not operate safely or efficiently.

Emergency Engineer only £150-350

Parts commonly replaced

  • Oil nozzle
  • Oil pump
  • Photocell
  • Ignition electrodes

Related codes

Intermittent lockout

Your boiler is struggling to stay lit reliably, causing it to periodically shut down as a safety precaution against flame or flue issues.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • PCB
  • Flue seals
LOCKOUT

Your boiler has stopped working because it failed to ignite safely and has shut itself down to prevent any hazards.

High Engineer only £120-300

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Printed Circuit Board
  • Fuel pump
No oil from nozzle

Your boiler has stopped working because fuel is failing to reach the internal burner, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Oil nozzle
  • Oil pump
  • Drive coupling
  • Fuel filter

Related codes

Noisy operation

Your boiler is making loud or unusual sounds, which usually means internal moving parts are either struggling to circulate water or starting to wear out.

Medium Engineer only £150-350

Parts commonly replaced

  • Circulation pump
  • Fan assembly
  • Pump head
OIL SMELLS

Your boiler is leaking oil or fumes, which poses a serious fire and health risk and needs an expert immediately.

Emergency Engineer only £150-450

Parts commonly replaced

  • Flexible oil hose
  • Burner seal
  • Nozzle
  • Photocell

Related codes

Pulsation on start

Your boiler is struggling to ignite smoothly because the air and fuel mixture is incorrect or there is a blockage in the flue, causing it to shudder when it starts up.

Emergency Engineer only £150-350

Parts commonly replaced

  • Oil nozzle
  • Electrodes
  • Burner gasket
Short Cycling

Your boiler is rapidly turning itself on and off because it cannot regulate its temperature properly, which makes it work inefficiently.

Medium Engineer only £120-250

Parts commonly replaced

  • Boiler thermostat
  • System pump
  • External programmer