High
360 V on Worcester Bosch Heatslave

Your boiler's internal computer chips are not communicating properly because they don't recognise each other.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Incompatible code plug – check if a correct code plug is installed and exchange or reconnect code plug

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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