High
A5 on Worcester Bosch Highflow 250

Your boiler's hot water storage tank is experiencing a sensor error, meaning it currently cannot accurately detect the temperature of the water inside.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Tank NTC defect

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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