High Lockout
662 on Worcester Bosch WR325 RSF

Your boiler is failing to start up because the internal computer responsible for lighting the flame has encountered a fault.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Combined ignition control

What causes this fault?

This fault occurs when the boiler's main control board loses the ability to communicate with the components that spark the flame. It is usually caused by a physical failure within the circuitry or damaged internal wiring that prevents the system from safely initiating the ignition process. In some cases, old or worn-out ignition electrodes can create an electrical feedback that triggers this specific computer error.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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