High
L1 on Zanussi Ultra Combi

Your boiler has shut down because the water inside it has become too hot, usually due to a lack of circulation or a blockage in the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flow Temp Overheat Lockout

From this model's manual
Verified against the Zanussi Ultra Combi installation & service manual, page 54.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the internal sensors detect that the water is heating up too quickly or has reached a dangerously high temperature. The most common reason is that the water cannot move through the boiler properly, which is often caused by a failed pump, a blockage of sludge in the system, or air trapped within the unit.

This issue is more frequent during the first cold spell of autumn, when the heating is turned on after a long period of inactivity and the pump has seized up.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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