High
Red reset button illuminated on Alpha CB 240 / 280

Your boiler has stopped working because it failed to ignite, but you can attempt to restart it by pressing the red reset button.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner has failed to light - Press the red reset button and the ignition sequence will restart (not applicable to the Alpha 240P and 280P)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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