High
Pump circulating water / No on Alpha 240E / 280E

Your boiler is struggling to push water around your radiators and taps, likely because there is trapped air in the system or the internal water pump has become faulty.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Vent air, then replace pump

From this model's manual
Verified against the Alpha 240e 280e installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like Pump circulating water / No: no call-out fees, no surprise bills.

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