High
Red reset button illuminated on Alpha 240E / 280E

Your boiler has stopped working because it failed to ignite, but you can attempt to restart it by pressing the red reset button.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Burner has failed to light - Press the red reset button and the ignition sequence will restart (not applicable to the Alpha 240P and 280P)

From this model's manual
Verified against the Alpha Boiler 240 And 280 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like Red reset button illuminated: no call-out fees, no surprise bills.

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