High
Overheat thermostat (240XE) on Alpha 240XE

Your boiler has automatically turned itself off because it became too hot, acting as a safety precaution to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The boiler will not operate and the red button on the overheat thermostat must be pressed to reset it

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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