High
60 on Alpha SY9 24

Your boiler's computer is experiencing an internal error, which means the system has stopped working until it can be reset or repaired by a professional.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Internal fault (electronics)

From this model's manual
Verified against the Alpha Cd50s Cd70s installation & service manual, page 30.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 60: no call-out fees, no surprise bills.

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