Medium
E31 on Alpha CB28

Your boiler has lost its digital connection to the wall-mounted thermostat or controller, preventing it from receiving instructions to start heating.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Remote control communication fault

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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