Emergency
Neon A and B Flashing on and off at the same time on Alpha CB28

Your boiler has detected an issue with safely removing exhaust gases outside, so it has locked itself out to prevent any risk.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Blocked flue or fan fault.

From this model's manual
Verified against the Alpha/Alpha Alpha Cb24 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like Neon A and B Flashing on and off at the same time: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

All 8 fault codes on the CB28

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful