Alpha CD Fault codes & diagnostics

18 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 18-24 kW 2000-2005 Discontinued

Replaced by: CDX

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 14 High 2 Medium

All 18 documented codes

Tap any card for details

A flashing

Your boiler's internal thermometer is malfunctioning, meaning the system can no longer tell how hot the water is and has stopped working to keep you safe.

High Engineer only £120-220

Parts commonly replaced

  • NTC thermistor
  • Wiring harness
B flashing

Your boiler has automatically turned itself off because it became too hot, often due to a restriction in the water flow.

High DIY-safe £120-250

What to check first

  1. Locate the main selector switch on the front control panel.
  2. Turn the selector switch to the 'Reset' position (marked as 3).
  3. Hold it there for a few seconds and then return it to your desired winter/summer setting to see if the burner fires up.

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary heat exchanger
  • System filter
Neon B flashing

Your boiler has detected that it is getting too hot and has automatically shut down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary heat exchanger
  • Overheat thermostat
01

Your boiler has detected that it cannot safely remove waste combustion gases, so it has shut itself down to prevent a carbon monoxide hazard.

Emergency Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Condensate trap
  • Flue seal
  • Air pressure switch

Related codes

02

Your boiler has automatically turned itself off because it has become too hot inside, likely due to a lack of water flow.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • Heat exchanger

Related codes

03

Your boiler has detected that the exhaust gases are getting too hot and has automatically shut itself down to prevent damage.

Emergency Engineer only £120-250

Parts commonly replaced

  • Flue thermostat
  • Heat exchanger
  • Fan

Related codes

05

Your boiler has lost the ability to accurately measure the temperature of the water used for your radiators, causing it to shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

06

Your boiler is struggling to accurately measure the temperature of the water returning to it, which prevents the system from heating your home properly.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring harness

Related codes

07

Your boiler has detected an issue with the sensor that monitors the temperature of the exhaust gases, and it has stopped working for safety reasons.

High Engineer only £120-220

Parts commonly replaced

  • Flue NTC sensor
  • Wiring harness

Related codes

08

Your boiler has blocked itself because it has been reset too many times while trying to fix a persistent underlying fault.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Ignition transformer
  • Flame sensor

Related codes

10

Your boiler has stopped working because the amount of water inside your central heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is usually a silver braided flexible hose connected to two valves beneath the boiler.
  2. Open the valves slowly to allow water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close both valves tightly and ensure the filling loop is disconnected if it is a detachable type.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

15

Your boiler's computer system is experiencing a software glitch that is preventing it from running properly.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
20

Your boiler has stopped working because it cannot light the internal flame or keep it burning.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

24

Your boiler is struggling to register your button presses, which usually means the control panel interface has become unresponsive or stuck.

Medium Engineer only £150-250

Parts commonly replaced

  • Control PCB
  • User interface/Display panel
31

Your boiler has lost its connection to the remote thermostat or controller, meaning it may not be receiving instructions to turn the heating on or off.

Medium DIY-safe £100-£200

What to check first

  1. Check if your remote thermostat has fresh batteries.
  2. Restart the boiler using the reset button or by turning it off and back on at the fused spur.
  3. Ensure the wireless receiver near the boiler has its power light on.

Parts commonly replaced

  • Wireless receiver unit
  • Thermostat controller
  • PCB
38

Your boiler was running but the flame unexpectedly went out, so it has shut down as a safety precaution.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Printed Circuit Board (PCB)
B illuminated continuously

Your boiler has tried to start but could not ignite the flame, so it has locked itself out for safety.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB