Medium
31 on Alpha CD

Your boiler has lost its connection to the remote thermostat or controller, meaning it may not be receiving instructions to turn the heating on or off.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

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This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Loss of remote control communication

DIY fix possible

Check if your remote thermostat has fresh batteries.Restart the boiler using the reset button or by turning it off and back on at the fused spur.Ensure the wireless receiver near the boiler has its power light on.

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