Alpha CD28 Fault codes & diagnostics

7 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

CombiSystem Natural Gas 28 kW 2007-2012 Discontinued
GC Numbers 41-532-0241-532-0641-532-0847-532-0947-532-1247-532-1447-532-1547-532-1647-532-1747-532-1947-532-21

Replaced by: CD28C

Download the Alpha CD28 manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
6 High 1 Medium

All 7 documented codes

Tap any card for details

Neon A flashing

Your boiler has lost the ability to accurately measure its internal temperature, so it has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
Neon B flashing

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Overheat thermostat
  • Diverter valve
  • Primary heat exchanger

Related codes

Fan runs at max. speed

Your boiler's fan is running continuously at top speed, which indicates the internal computer has detected a safety concern and is trying to vent the system.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fan assembly
  • Air pressure switch
neon illuminated

Your boiler's electronic control panel is experiencing an internal fault, causing a warning light to stay on and likely preventing your heating or hot water from working.

High Engineer only £200-350

Parts commonly replaced

  • Neon PCB
  • Main PCB
Pump runs

Your boiler's water pump is running constantly, which often indicates the system is failing to detect that it has successfully reached the required temperature or is struggling to circulate water properly.

Medium Engineer only £120-250

Parts commonly replaced

  • Printed circuit board (PCB)
  • NTC thermistor
  • Flow switch

Related codes

Red reset button illuminated

Your boiler has stopped working because it failed to ignite, so it has automatically shut down for safety.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed circuit board (PCB)

Related codes

Spark at ignition electrodes

Your boiler is attempting to light but is struggling to complete the ignition process, preventing your heating or hot water from working correctly.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Gas valve
  • Printed Circuit Board (PCB)

2 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.