Medium
E31 on Alpha CD28

Your boiler is struggling to talk to your room thermostat or remote control unit, causing the heating system to stop responding to your temperature settings.

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This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Remote control communication error

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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