Low
Neon B Flashing (every 5 seconds) on Alpha CD28

Your boiler is simply plugged in and switched on, which is normal operation rather than an actual fault.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Electricity supply to the boiler is on.

From this model's manual
Verified against the Alpha/Alpha Alpha Cb24 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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Avoid the next call-out bill

A cover plan would handle faults like Neon B Flashing (every 5 seconds): no call-out fees, no surprise bills.

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Related fault codes

All 8 fault codes on the CD28

Seeing a different code? Every code this model can display, in one place.

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