E01 High

Alpha E01 Fault Code

The Alpha E01 fault code means: your boiler has failed to ignite, which means it cannot provide any heating or hot water until the flame is established.. It appears on 2 Alpha models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: 5645050 725
Typical repair cost £100-£350 (including labour)

DIY fix possible

Check that your gas supply is turned on at the meterPress and hold the reset button for several secondsConfirm that other gas appliances in your home, like a hob, are working correctly

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

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Avoid the next call-out bill

A cover plan would handle faults like E01: no call-out fees, no surprise bills.

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Alpha models that show the E01 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Alpha E01 fault code information on this page is sourced and cross-checked against the official Alpha service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026