High
E01 on Alpha 240XE

Your boiler has failed to ignite, which means it cannot provide any heating or hot water until the flame is established.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

5645050 725

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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