High
36 on Alpha 240XE

Your boiler is struggling to detect water flowing through the system properly, which is stopping your heating and hot water from working.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

On/off valve and filter

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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