High
04 on Alpha E-Tec 24

Your boiler has lost the secure electrical connection required to safely control its internal gas supply, preventing it from firing up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Gas valve electrical connection fault - Gas valve wiring circuit fault detected

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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