Medium
51 on Alpha E-Tec Plus 28

Your boiler has lost its wireless connection to your room thermostat or controller, meaning it doesn't know when to turn the heating on or off.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Climatic RF communication fault - Error between communication of the Climatic transmitter and boiler receiver

From this model's manual
Verified against the Alpha E Tec Plus 28 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check if the batteries in your remote thermostat controller are dead and replace them if necessary.Switch the boiler off at the fused spur for 60 seconds, then turn it back on to force a signal resync.Ensure there are no large metal objects or new electronic devices placed between the boiler and the thermostat causing interference.

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Avoid the next call-out bill

A cover plan would handle faults like 51: no call-out fees, no surprise bills.

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