High
E43 on Alpha E-Tec Plus 28

Your boiler has tried to light its internal flame several times but failed, so it has safely shut itself down to prevent wasting gas.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Loss of flame signal too many times

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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