High
87 on Alpha E-Tec Plus 33

Your boiler has detected an internal issue with the part that manages the gas supply, so it has safely shut itself down to prevent unsafe operation.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Block - gas valve control - A malfunction of one of the components that control the gas valve has been detected

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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