High
E43 on Alpha E-Tec Plus 10 / 18

Your boiler is struggling to keep a flame lit and has locked itself out for safety after several failed attempts.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Loss of flame signal too many times

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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