Medium
24 on Alpha E-Tec Plus NX

One of the buttons on your boiler's control panel has become stuck or is being continuously pressed, preventing the system from working correctly.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Control panel button fault — control panel button stuck in on position

From this model's manual
Verified against the Alpha E Tec Plus Nx installation & service manual, page 62.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Gently press and release all buttons on the control panel to see if one feels stuck.Wipe the display panel with a dry, soft cloth to ensure no debris is jamming the buttons.Restart the boiler by turning the power off and back on at the wall switch.

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