Low
83 on Alpha E-Tec Plus NX

Your boiler has been switched to 'Off' mode, meaning it is currently preventing your heating and hot water from turning on.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

OFF MODE set on boiler

From this model's manual
Verified against the Alpha E Tec Plus Nx installation & service manual, page 63.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Locate the mode selector or dial on the front display panel of the boiler.Adjust the setting from 'Off' or 'Standby' to 'Winter' (radiator and tap icon) or 'Summer' (tap only icon).Press the reset button if the screen remains unresponsive after changing the setting.

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