High
59 on Alpha E-Tec Plus

Your boiler is struggling because the electricity supply coming from your mains is not stable or is fluctuating outside of the normal range it expects.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Mains supply voltage frequency block - The PCB detects an incorrect mains supply voltage frequency

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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